Finding the right ERP consultant for your business can be a time consuming process! There are so many different factors to consider in your search that it can feel a bit overwhelming. But choosing the right ERP consultant is essential to the successful implantation of your ERP project. Here are several things to consider when selecting your ERP consultant.
1. ERP Firm Experience
It’s important to do your research on the specific ERP consulting firm you’re considering. Different firms may have different experiences with ERP selection and implementation and you want to make sure the firm you choose is the best fit for your project goals. Is the information on the company’s website accurate? Is the firm involved in any lawsuits? Be sure to check facts and ask for references early on in the process.
2. ERP Consultant Experience
If the ERP firm checks out, you’ll also want to consider the individual consultant you might be working with as well. Understand your potential ERP consultant’s background and experience with the firm. Also, take into consideration whether or not your potential consultant is a contracted employee and if this matters to you. Has the consultant worked on projects similar to yours? Be sure to assess the particular skills that a potential consultant brings to the table to ensure they are a good fit.
3. ERP Consultant Knowledge
It’s also important to get a feel for your ERP consultant’s general knowledge. Don’t be afraid to as a lot of questions. What is their education and professional qualifications? Does the consultant have real world experience that will enable them to understand potential problems that arise in implementing a new ERP system? What kind of industries has your ERP consultant worked in? All of these questions will help you determine whether or not your ERP consultant has the knowledge required to help you implement your project.
4. Customer Stats and Feedback
Make sure to understand the types of customers your ERP firm and consultant has worked with in the past. ERP software can be highly specialized and it might be important to consider an ERP consultant whose previous clients are in a similar industry to your own. Also, consider the size of previous companies an ERP consultant has worked with. Do they have experience in with a company your size? Be sure to request references from the ERP firm and contact companies for feedback.
5. Project Plan and Methodology
Make sure your ERP consultant has a plan for taking your project on. Ask for a project plan and make sure it outlines in detail the steps they will take for implementation, as well as their methodology. Also, be sure to consider the proposed methodology. Does it fit with your company’s business philosophy? This is an important partnership and you want to make sure that your goals align.
There are many things to consider when choosing an ERP consultant. It may seem like a lengthy process, but doing your research to pick the right consultant will only save you time, money, and stress in the end. Be sure to check out our list of qualified, independent ERP consultants here.