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Business Process Management

New and Innovative Ways of Working

Improve your processes to increase revenue, cut operational costs and drive competitive advantage.

Achieve Your Business Goals

We’ll help your organization understand and improve your processes in the short- and long-term. We guide your business process owners and subject matter experts through the right amount of effort and focus to achieve your unique business goals.

“Panorama facilitated workshops that enabled us to define and optimize our business processes to align with our company goals and position us for future growth . . . This enabled us to mitigate our risk and reduced our overall costs by implementing our software solution 20% faster than anticipated.”

Ann Vullo

Director of Information Services, Memory Suppliers

This week has been outstanding! Kim and Christi are an excellent cultural fit for our company, and they did an incredible job of facilitating our [Value Stream Mapping] Workshop. Honestly, I’ve participated in activities like this many times over the course of my career, and this was the best one ever!

Dan Callari

Director, Information Technology, Bob Barker

Faster Implementation

To enable a more efficient ERP implementation, we focus on business process reengineering (BPR) before technology selection. We use both top-down value chain mapping and bottom-up value stream mapping utilizing Lean Six Sigma principles. Our business process reengineering framework aligns . . .

 

  • Your strategic goals with your organizational capabilities
  • Your digital strategy with your business strategy

Customer Value

Breaking Down Silos

Our value chain mapping approach enables the integration of people, processes and technology. We focus on value chain mapping in order to . . .

 

  • Enable your organization to become a digital business and compete in today’s market
  • Depict the interaction between functions within a process, and help you understand the flow of materials and information
  • Identify inherent waste and eliminate non-value-added processes
  • Implement cultural changes
  • Ensure successful ERP go-live and fast benefits realization
  • Enable the deployment of digital technologies, such as IoT, blockchain technology, artificial intelligence, machine learning and predictive analytics
  • Create a seamless customer journey

Breaking Down Silos

Our value chain mapping approach enables the integration of people, processes and technology. We focus on value chain mapping in order to . . .

 

  • Enable your organization to become a digital business and compete in today’s market
  • Depict the interaction between functions within a process, and help you understand the flow of materials and information
  • Identify inherent waste and eliminate non-value-added processes
  • Implement cultural changes
  • Ensure successful ERP go-live and fast benefits realization
  • Enable the deployment of digital technologies, such as IoT, blockchain technology, artificial intelligence, machine learning and predictive analytics
  • Create a seamless customer journey

Sustaining Change

We help you improve your customer experience and ensure these improvements are practical and sustainable. We provide . . .

  • A holistic analysis of your organization’s current state and pain points
  • Leadership and change management support
  • Executive and end-user training
  • Tools and resources, including a Center of Excellence
  • Proactive identification of process ownership for clear roles and responsibilities
  • Identification of process enablers and constraints to inform our change impact analysis
  • Organizational structure redesign and cross-functional alignment of business processes
  • Integrated implementation recommendations and roadmap
  • Ongoing implementation, post-implementation and benefits realization services

 

Optimize and Modernize

Find opportunities for improvement by engaging our business process management experts.

Latest Articles

(Technical) ERP Go-live Readiness Checklist

After many months of meticulous planning, building and testing you may come to a point where you think to yourself, "We're ready for ERP go-live!" While it's easy to get caught up in the excitement of completing major milestones, it's important to be completely...

How to Achieve ERP Business Benefits

During ERP selection, companies typically see limitless possibilities in terms of potential improvements for their businesses. However, somewhere along the way, many projects fall short of expectations and ERP business benefits underwhelm executive expectations. In...

5 Customer Experience Transformation Tips

A great customer experience is not something that magically happens. It’s a mindset that’s built and reinforced by optimized processes and easy-to-use systems. In terms of optimized processes, we’re not just talking about customer-facing processes, as customer-facing...

Latest Articles

(Technical) ERP Go-live Readiness Checklist

After many months of meticulous planning, building and testing you may come to a point where you think to yourself, "We're ready for ERP go-live!" While it's easy to get caught up in the excitement of completing major milestones, it's important to be completely...

How to Achieve ERP Business Benefits

During ERP selection, companies typically see limitless possibilities in terms of potential improvements for their businesses. However, somewhere along the way, many projects fall short of expectations and ERP business benefits underwhelm executive expectations. In...

5 Customer Experience Transformation Tips

A great customer experience is not something that magically happens. It’s a mindset that’s built and reinforced by optimized processes and easy-to-use systems. In terms of optimized processes, we’re not just talking about customer-facing processes, as customer-facing...

5 Change Management Communication Tips

How do you define business transformation success? Does it mean your project was on-time and on-budget, or does it mean more than that? Just because you adhered to a budget and timeline doesn’t mean your project succeeded. If everyone was working toward the same goal...