What are your pain points?
State governments nationwide are struggling to strike a balance between administrative effectiveness and organizational efficiency. Challenges faced by state governments include shrinking revenues, rising expenses, constantly evolving service demands and never-ending public scrutiny.
Further still, state governments must ensure that hundreds of agencies and counties can be integrated into the state’s technology systems and operations. Fortunately, our state government software consultants can help you effectively implement ERP in the government sector.
State of Maine
State of Maryland
State of Colorado
State of New York
Innovation and Efficiency
We leverage a range of management, technology and communications capabilities to enable states to innovate, deliver and operate more like a business than a public sector entity. We have helped some of the largest state government agencies take on their toughest challenges while keeping a keen focus on their underlying mission – to provide the best service to their citizens.
Customer Experience: Not Just a Concern for the Private Sector
During the past decade we have seen an incredible appetite for improving administrative procedures in the public sector. More government entities are beginning to understand that in order to meet citizen’s expectations, they need to spend time understanding their citizen’s needs.
Just as the private sector must focus on the customer experience, the public sector must focus on the citizen experience. We can help you transform the way your citizens interact with your organization – not just through technology but through streamlined, integrated processes.
Expert Witness Case Study
Panorama’s state government software consultants conducted an assessment of a state entity’s financial ERP failure. Our team reviewed thousands of pages of project information, including requirements documentation, emails, presentations, status reports and plans to conclude that our state client did not fail in its implementation because of technical issues. The state failed because of issues related to people, processes and project management.
Our conclusive analysis was used by the state’s attorney general to determine wrongdoing and influenced the decision of whether or not to pursue legal claims against involved parties. Read More.