Public sector technology has brought us to a unique time in history. Government organizations now have the opportunity to take advantage of cost-effective innovation that delivers a high return on citizenship (ROC). Due to the ongoing financial crisis and budget cuts, government CIO’s, IT managers and civil servants are looking for ways to save money while implementing the best possible technology in their agencies and organizations.
If public sector leaders want to implement innovative technology, they need to think outside-of-the-cubicle. Innovation has underappreciated strategic value that extends beyond cost savings and streamlined procurement. In the public sector, innovation can enable government cooperation, interagency collaboration, shared services, flexible working environments and common compliance standards in the federal government.
Learn more by downloading our White Paper, Organizational Change Management in Public Sector ERP Implementations.
In order to reap all of the benefits of innovative technology, public sector leaders must work together to define an ideal future-state and a clear strategic roadmap. A vision of the final network, infrastructure and capability is easy to put down on paper but very difficult to achieve. While this takes cooperation and patience, it is the necessary foundation for success.
How far should CIOs and IT managers go to ensure that cost effective innovation reaches its potential? Very far – innovation is a journey that most certainly will require new thinking. Changing processes and altering “business as usual” is a necessary component of innovation and should be viewed as a way to enhance cooperation and collaboration rather than simply to save money.
On the surface, these are simple concepts, but in practice, they are very difficult to implement. An organizational change management strategy will absolutely be necessary. Technology is the easy part of collaboration; the people-side always proves more difficult and requires significant change management.
The key to IT success is learning to repurpose existing technologies and processes to yield more efficiency. By reaching out to other successful public sector IT project managers and government portfolio leaders, you can learn from their success.
Written by Rich Farrell, Senior Account Executive at Panorama Consulting Solutions.