Implementing an ERP system for your business can be a daunting and time-consuming task. However, choosing the right ERP consultant can make the process go a lot smoother and provide you with much needed ongoing support. Here are some of the ways the right “independent” ERP consultant can improve your ERP project.
Experience and Expertise
The experience and expertise in implementing an ERP system is perhaps the biggest way an ERP consultant can help you. Your ERP consultant will know the best practices for implementing your program. They do it every day! They’ll also help you stay on time and on budget. They will also view your project from an outside perspective which can be valuable. It’s important to ensure that the consultant you choose fits your culture and is independent. Truly independent consultants are not software resellers and they do not receive compensation from software companies.
To make the most of your ERP consultant’s expertise, be sure to choose a consultant who has experience implementing ERP software in your specific industry or with other similar businesses. A good consultant will also suggest best practices from outside of your industry that could be of help to your business if incorporated.
Every project has unique needs and once the initial plan and strategy is done, the day-to-day details start. Some people need a lot of guidance while some need assistance when problems or questions pop up. An experienced consultant will have shepherded multiple ERP projects while most companies have not. Whatever your specific situation is, let your ERP consultant know your level of experience so he or she knows how to meet your needs. Also let your ERP consultant know how you like to communicate and share the communication plan that’s been drafted for the project.
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You probably have project managers in your company, but they also have other responsibilities. ERP consultants can manage all facets of the ERP implementation process to ensure a timely and cost-effective result. The ERP consultant will also help your company set/validate realistic goals, budgets and deadlines.
A consultant will understand industry standards and best practices and will help you negotiate your ERP software costs with vendors. Consultants often have established relationships with vendors and can help expedite the process. Consultants also have your best interests in mind. Typically, a consultant can negotiate a lower overall software package price on your behalf.
You may task your consultant with help validating a software that you have chosen or hire them to lead a more comprehensive software selection process. Ultimately, they will help you ask the right questions to ensure you are getting the best product fit for your business.
The Big Picture
Your ERP consultant can also provide you with unbiased opinions about what’s working or not working regarding your business processes. This expert outsider’s perspective can be invaluable throughout your implementation project. Most companies and employees have personal biases, based on their job roles and how things have been done in the past. Business process improvement should also be tackled before the implementation begins.
Your ERP consultant will help you meet your objectives and keep your team on track. It can be easy to lose focus with all the excitement of a new system. But your ERP consultant will keep your decisions in line with the big picture and company goals for the new system.
Your consultant will also help you address any insufficiencies in your business operations (think redundancies) and help ensure that your overall process for doing business is optimized.
Implementing an ERP system can mean big changes for your business. These changes can be overwhelming for your team and the rest of your workforce. An ERP consultant can help usher in these changes. Employees are often worried about job loss or having to learn new duties or routines.
An ERP consultant can help with training and provide resources to make sure your workforce is ready and able to make changes to their daily routines. Your consultant can also act as a mediator when differences of opinion will undoubtedly arise. Having someone to help manage the human element of your ERP implementation is important. A common cause of ERP implementation failures is not dedicating enough time, money and resources to ensure that employees understand and are supportive of upcoming system changes.
As you can see, choosing the right ERP consultant can improve many facets of your ERP software selection and implementation process. Finding a truly independent consultant like Panorama Consulting Solutions may be one of your biggest challenges.