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Panorama Consulting was pleased to recently be featured in Megaventory’s series of posts about ERP consulting firms. We’ve published a portion of the interview below:

Tell us a few words about you or your company and your personal role in it:

Panorama Consulting Solutions provides services including ERP software justification, selection and implementation, organizational change management, benefits realization and project recovery. Panorama also is frequently called to share its expertise as expert witnesses in ERP failure and mismanagement trials.

Our clients run the gamut — from domestic, family-owned SMBs to enormous multinationals in industries as diverse as financial services, manufacturing, life sciences, food and beverage and retail, to name just a few. Panorama’s methodology is so flexible that it can be customized to suit any size ERP engagement.

Do you have expertise in a particular brand of ERP software or are you totally brand-agnostic when it comes to your consulting? Why did you make such a choice?

Panorama was founded on the principle that ERP consulting is most beneficial when it is provided by independent, vendor-agnostic consultants. While we have broad and deep ERP experience in more than 150 packages, we are not compensated by ERP vendors for our work or recommendations. This structure allows us to find and deploy the ERP software that best fits our clients — not the ERP software that best lines our pockets. Panorama has pioneered this approach in the ERP consulting industry as it allows us to serve as true, trusted advisors to our clients. Our commitment to this approach is nonnegotiable. In fact, we have turned down countless offers to partner with this vendor or that vendor. It’s just never going to happen.

We also remain technology-agnostic because implementation success factors are the same across specific ERP systems. Whether a client is implementing a Tier I solution such as SAP or Oracle E-Business Suite or a Tier II solution such as Epicor or Infor, we use the same proven and technology agnostic implementation framework. In addition, we partner with the world’s top experts in each of the leading ERP systems to provide the technical expertise required to complement our other consulting service offerings. This breadth and depth in various ERP solutions means that our clients get the best of ERP implementation best practices and have “one throat to choke” when selecting and implementing ERP solutions.

Do you specialize in a particular part of the total spectrum of ERP functionality (CRM, inventory, manufacturing, distribution, financial, Project Management etc.) or do you offer a broader service?

Panorama offers a 360-degree spectrum of ERP services, meaning we are accustomed to joining ERP engagements at any time to offer benefit to the client. We specialize in bringing value to a client at all points in the ERP life cycle, from negotiating optimal deals with ERP vendors to conducting exhaustive software selection evaluations to managing complex implementations on time and on budget to helping organizations recover from ERP failures. Our input and leadership is proven to minimize ERP project risk and increase the success and value of these initiatives.

Do you have certain tools and/or approaches you use when working with our clients?

Panorama has developed the PERFECT methodology to ensure our clients benefit from our experience, expertise and insight at every turn of their ERP projects. These proven and proprietary tools allow organizations to harness the benefits of Panorama’s collective decades of ERP experience, regardless of which of Panorama’s expert staff members are on-site.

In terms of approach to our work, Panorama is focused on forging true and lasting collaborations with client teams. We want to educate and engage clients to take responsibility for and ownership of their ERP systems to ensure success long after our team leaves the building . . .

Please visit Choosing an ERP Consultant: Panorama Consulting for the full article text and please contact Panorama to discuss how we can help your organization achieve ERP selection and implementation success.