Leading Aviation and Aerospace University Delivers Self-Service Capabilities to Students, Enhances the Class Registration Process
Embry-Riddle Aeronautical University, the world’s largest, fully accredited university specializing in aviation and aerospace, serves more than 34,000 undergraduate and graduate students. With residential campuses in Arizona and Florida, and in more than 150 locations in the United States, Europe, Canada, Asia and the Middle East, Embry-Riddle supports a multitude of learning methods for its diverse student population.
The institution’s legacy student administration program was unable to meet its global enterprise needs. Specifically, class registration was a cumbersome process that took up to 25 steps and three logins to complete. In addition, the university manually entered financial aid rewards into the system each year, taking significant administrative time and preventing consistent student access to real-time financial information.
To provide superior service to students, faculty and staff, Embry-Riddle worked with Oracle Consulting to implement Oracle’s PeopleSoft Campus Solutions – on time and within budget. With the implementation, Embry-Riddle acquired a number of new capabilities to enhance the educational experience for its students and faculty, while streamlining administrative processes.
Embry-Riddle chose PeopleSoft Campus Solutions to facilitate better student self-service and to standardize business processes across the entire university, providing more consistent, reliable and timely data to support executive-level decision making. The solution also provides the flexibility needed to support campus-specific business processes.
PeopleSoft Campus Solutions streamlines the student accounting and financial aid process by providing comprehensive, real-time access to financial aid award information, enabling students to select their award package and receive accurate details about their bill, charges and payments.
With enhanced degree audit capabilities, Embry-Riddle faculty and students can access real-time information concerning a student’s progression toward graduation, which enables more effective academic advising and results in greater student success – a key factor in Embry-Riddle’s ability to compete both locally and internationally with other institutions.
Embry-Riddle also used PeopleSoft Campus Solutions to help improve the admissions process, providing students at any step in the process – from prospecting to matriculation – with real-time progress updates on their application status and next steps toward enrollment.
With PeopleSoft Campus Solutions, Embry-Riddle can help meet its students’ expectations for a high-tech university. The new system supports evolving priorities and prepares the university to respond to future business needs.
Embry-Riddle’s implementation of Oracle’s PeopleSoft Campus Solutions includes the following modules: PeopleSoft Campus Community, PeopleSoft Student Records, PeopleSoft Student Financials, PeopleSoft Financial Aid, PeopleSoft Academic Advisement andPeopleSoft Recruiting and Admissions.
Embry-Riddle is a long-time Oracle customer. In 2001, the university deployed Oracle E-Business Suite to streamline financial management and human resources. Embry-Riddle has since invested in a variety of Oracle Identity Management modules to efficiently manage system access for its geographically diverse student population. In addition, the university uses Oracle WebLogic Server to efficiently build applications and runs its software on Oracle Database 11g. By leveraging a full set of Oracle solutions, Embry-Riddle has enhanced IT efficiency with a common user interface and open integration between systems.
“As a global aviation and aerospace institution, we have a responsibility to provide our students with effective self-service applications and our administrators with real-time financial information. Oracle’s PeopleSoft Campus Solutions fits easily within our IT architecture and provides the functionality we need to increase our operational efficiency and improve the student experience,” said Cindy Bixler, chief information officer, Embry-Riddle Aeronautical University.
“Real-time information is critical to a positive educational experience. Students need constant access to their financial stance and progress toward their degree, while administrators require both micro-level information on each student and macro-level information on the entire institution. Oracle’s PeopleSoft Campus Solutions provides higher education institutions with resources to make critical information readily available to students and administrators, enabling them to make smart decisions that enhance the overall student experience,” said Thomas Ball, vice president, Oracle Higher Education Consulting.