Last week, we released our 2013 ERP Report: Organizational Change and Business Process Management. If you still aren’t convinced that organizational change management (OCM) is essential to ERP success, then this webinar clip provides further evidence. Our experience performing expert witness work for clients has shown us that the technical aspects of an ERP implementation are not nearly as important as OCM.
The full webinar is available here: Organizational Change Management: A Critical (and Often Overlooked) ERP Implementation Success Factor.
For more YouTube videos and webinar clips, visit our YouTube Channel.