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Perth-based Manufacturer to Increase Efficiencies and Improve Visibility with Epicor ERP Express Edition

Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, announced Perth-based manufacturer, Rhino Water Tanks, has selected Epicor ERP Express Edition (Epicor Express), the cloud-based version of the award winning next-generation Epicor ERP solution. Delivered in a software as a service (SaaS) model, Epicor Express provides broad functionality to small and mid-size businesses.

Rhino Water Tanks manufactures exceptional quality modular steel water tanks for domestic, rural and industrial purposes using the latest liner membrane technology. Privately owned and operated, the Australian manufacturing company possesses over 20 years experience in the water storage industry. Currently Rhino Water Tanks is represented in all states and has a growing network of distributors and installers. All tank components and the Hydrashield liner are fabricated at the company’s Western Australian factory.

Following strong growth and a requirement to cater to a complex buying process, Rhino Water Tanks was seeking an advanced ERP solution offered via a SaaS delivery model. The company was operating with five disparate systems including Triumph, SharePoint, Excel and an Intranet. Management saw the immediate benefits a fully integrated ERP system could bring. “We have been looking for a system like Epicor for a number of years. We do everything via the Cloud now so the SaaS delivery model suited our requirements,” said Duane Crombie, CEO for Rhino Water Tanks. “We have experienced strong growth year on year and now we are in the situation where we need to go from the basic tools we have now to something more advanced like Epicor.”

“The programs we have been using were made for smaller businesses and we have reconfigured them into doing what we need, but now we need to go to the next step. We have two divisions, domestic and commercial, and the requirements can be very different. At the moment we have five smaller programs from the point of enquiry to the installation and commissioning of jobs on site. The fact we will now have one ERP system to manage the entire process is fantastic,” said Crombie.

After searching unsuccessfully for an ERP system that could match the company’s requirements, it was a chance encounter with a customer’s Epicor system that persuaded Rhino Water Tanks to select Epicor. “The decision to go with Epicor was made after we visited one of our customers who has been using Epicor for about nine years. We saw that their system was more advanced than our own,” said Crombie. “Epicor is what we’ve been looking for but we could never find. It is everything we want and everything we need for probably the next 20 years.”

Rhino Water Tanks is anticipating business benefits across the entire organization through increased efficiency, improved visibility and clarity of process. “Our time-management across the whole business will improve,” says Crombie. “Epicor will streamline the business from job costings, project management, warehouse management, material and inventory management to our manufacturing processes. Epicor will increase efficiencies across the entire business and offer us greater visibility.”

“Epicor Express eliminates many of the barriers that keep smaller businesses from implementing or upgrading to the enterprise-class software they increasingly need to support innovation and growth,” said Craig Charlton, senior vice president and general manager for Epicor in Asia Pacific. “The investment we’ve made in an agile, on-demand, multi-tenant business architecture means that even the smallest business can benefit from the advantages of a comprehensive ERP solution delivered via the Cloud. Our next-generation ERP software is well placed to provide support to businesses who are also expanding and require support in handling an increase in volume and complexity.”