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New App Helps Better Manage Pricing and Billing, Improve Customer Experiences 

Infor, a leading provider of business application software serving more than 73,000 customers, today announced the availability of the Infor Complete Billing System (CBS) mobile application. Infor CBS provides pricing, global billing, consolidated statements and business analytics that help Financial Institutions (FI) enhance revenue generation, attract new customers and improve existing customer experiences. A robust billing engine, used by top global banks and deployed in over 100 countries, Infor CBS delivers the scalability to manage a large portfolio of accounts and products and add value to virtually every function, from customer relations and new product development to pricing and communications.

Now, financial institutions that leverage the Infor CBS mobile application have a connectivity solution to enhance the efficiency and effectiveness of their field sales teams with accurate, real-time information. Ideal for the billing and analysis of all fee-based services provided to non-retail customers, Infor CBS delivers global processing needs for international billing. The solution also implements advanced pricing options such as price tiers, service bundling, percentage discounts, and per mil pricing-all of which drive fee generation.

“Organizations are increasingly growing accustomed to reaching for their mobile devices to manage daily activities, and with the new Infor CBS application, financial institutions are able to offer better service to their customers and connect to information in real-time while away from the desktop,” said Byron Byrd, general manager, Core Banking and Billing Solutions, Infor. “By enabling access to critical banking and billing functions on a mobile device, our customers will be able to communicate, respond and react more quickly and confidently.”

Infor CBS helps to improve the health and profitability of a business, and because this solution is purpose-built for financial institutions, users gain comprehensive capabilities focused directly on their business needs.