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ORLANDO (HITEC) – Jun 22, 2010 – SoftBrands, an affiliate of Infor, the leading provider of business software for mid-market companies, today announced the launch of SoftBrands HMS, a comprehensive hospitality management system (HMS) for global, regional and independent hotels and chains. Utilizing Infor ION, SoftBrands HMS combines functionality to manage guests, rooms, rates, reservations, distribution, and more.


  • SoftBrands, an Infor affiliate, launched SoftBrands HMS, a comprehensive business application that allows for configurable workflows to present the right information to the right user at the right time.
  • Based on proven hospitality functionality, SoftBrands HMS uses a component architecture to integrate components for profile, inventory, rate management, preferences, and guest recognition that enables a single guest-centric database across an entire global enterprise.
  • Built on Infor ION, SoftBrands HMS provides system integration across functions and departments and enables non-disruptive upgrades.
  • Infor ION enables hospitality to opt to use existing or additional third-party systems with complete integration into the HMS backbone.

What the Galt House Hotel Says

“As one of the largest urban hotels in the nation, and with more guest suites than any other urban hotel outside of Las Vegas, the Galt House Hotel’s roughly 1,300 guest rooms and over 124,000 square feet of meeting space makes it the meeting and convention destination of choice in our region,” said Ron Strecker, CFO of The Al J. Schneider Co., parent company of the Galt House Hotel. “Having previewed SoftBrands HMS, we can see how the combination of Infor technology and SoftBrands expertise will deliver the next generation system for seamlessly running hospitality operations and, unbeknownst to guests, make their experience and stay even more enjoyable.”

What Aberdeen Research Says

“Aberdeen research shows a clear need for hospitality software to deliver improved guest satisfaction through a single database with a simple to use browser-based interface,” said Chris Cunnane, Aberdeen Research. “SoftBrands HMS is built to fill this gap for the industry and enable companies to collect and use customer data that will help them up-sell additional services and increase profitability.”

What We Say

“The very name ‘hospitality’ highlights the importance of guest service at every level of our industry, from the largest global chains to the independent hotel and resort,” said David Purcell, director of hospitality solution marketing, SoftBrands, an Infor affiliate. “Outdated property management systems that do not provide a 360 degree view of guest interaction have handicapped the industry, but SoftBrands HMS will enable the industry to fulfill its potential for guest services.”

Additional Resources

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Infor hospitality microsite –
SoftBrands HMS microsite –

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This announcement reflects the direction Infor or SoftBrands may take with regard to the specific product(s) described herein, all of which is subject to change by Infor or SoftBrands in their sole discretion, with or without notice to you. This announcement is not a commitment to you in any way and you should not rely on this document or any of its content in making any decision. Neither Infor or SoftBrands is committing to develop or deliver any specified enhancement, upgrade, product or functionality, even if such is described in this announcement and even if such description is accompanied by words such as “anticipate,” “believe,” “expect,” “intend,” “may,” “plan,” “project,” “predict,” “should,” “will,” and/or similar expressions. Many factors can affect Infor’s and SoftBrands’ product development plans and the nature, content and timing of future product releases, all of which remain in the sole discretion of Infor and SoftBrands. This announcement, in whole or in part, may not be incorporated into any contractual agreement with Infor or SoftBrands or their subsidiaries or affiliates. Infor and SoftBrands expressly disclaim any liability with respect to this announcement.