A tablet in one hand and a smartphone in the other, today’s ERP users look drastically different than they did ten years ago. This should come as no surprise. Portability is important in our everyday lives so why wouldn’t it be important in the ERP systems we use as well?
The consumer has spoken and the ERP vendors have listened – it’s time to ring in a new ERP era. Today’s consumer expects a lot from an ERP system and if ERP vendors are to survive this market shift, they must be quick to develop on-the-go capabilities and applications that can be accessed via the cloud.
When selecting an ERP system, smart CEOs know that the voice of end-users should be pivotal in the decision-making process. Although most ERP vendors are eagerly responding to market pressures to develop more user-friendly systems, vendor’s “best practices” are not necessarily perfectly suited for each organization’s unique business needs or the expectations of its employees. CEOs should listen to the opinions of end-users to ensure that new software is well-accepted by employees, and they should carefully map their organization’s business processes to ensure the software fits the needs of their business.
Following are several ways ERP vendors are changing their offerings to keep up with consumer demand:
- Developing ERP applications that staff members can use on smartphones, tablets and desktops
- Creating intuitive modules that users can learn without extensive training
- Emphasizing cloud security and stability
- Integrating ERP software with social media
These are just a few examples of how ERP vendors are attempting to meet the needs of the modern consumer. The ERP landscape likely will look very different in the next five to ten years as this month’s exciting technology is quickly replaced by next month’s. One thing will remain the same, however: effective software selection and organizational change management will always be essential to matching ERP software functionality with the needs of employees.
While ERP vendors are listening intently to consumers, your organization should be paying the same attention to its employees. The modernization of ERP systems is indeed a signal from ERP vendors that the market is shifting, but the latest technology isn’t necessarily the right technology if it doesn’t jive with your organization’s business processes or employees.
Visit our ERP Software Selection page to learn how Panorama helps clients choose software that fits their unique business needs and employee needs instead of basing the decision solely on the latest trends. Our on-demand webinar, Tips for Selecting the Right ERP Software for Your Organization, offers additional insight into what factors to consider when deciding what software functionality is right for your organization.