In a strategic move that underscores the dynamic nature of the ERP industry, Epicor recently acquired KYKLO, provider of product information management (PIM) and lead generation solutions for manufacturers and distributors. This acquisition is set to enhance Epicor’s digital capabilities and expand its eCommerce offerings.

What’s Changing?

With robust eCommerce solutions, an extensive library of enriched product data, and a leading PIM system, KYKLO will enable Epicor to enhance its ERP platform.

Epicor customers will be able to integrate KYKLO’s product information into various applications to streamline online product catalogs, automate product data updates, and enhance overall data accuracy.

In addition, customers can purchase standalone offerings, such as KYKLO’s Direct Commerce for manufacturers.

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Benefits for Epicor Customers​

The Epicor-KYKLO acquisition provides several key business benefits for Epicor customers:

1. Unified Digital Platform​

Businesses that take advantage of the integrated ERP and eCommerce capabilities will be able to simplify operations and reduce the need for multiple systems.

For example, by integrating PIM and CRM data, a wholesale distributor could gain a holistic view of inventory levels and customer purchasing behaviors.

Centralized data management and a single source of truth are integral to any industry, especially distribution companies that face challenges such as maintaining accurate inventory and managing complex supply chains.

2. Enhanced Customer Experience

With KYKLO’s eCommerce tools, Epicor customers can provide their own customers with a more streamlined and personalized experience.

For instance, a machinery manufacturer could use eCommerce capabilities to personalize recommendations and tailor marketing content for different industry segments. At the same time, the company could improve transaction times by leveraging automated payment processing for a streamlined checkout experience.

3. Increased Operational Efficiency​

The integration of KYKLO’s PIM system will allow businesses to manage their product information more efficiently, reducing errors and improving data accuracy across sales channels.

This translates to streamlined processes and improved supplier collaboration. By maintaining accurate and detailed product data, businesses can streamline communication with suppliers, ensuring that all parties have access to the same information.

Key Success Factors for Organizations Considering ERP Software

Our business software consultants recently helped a manufacturer improve real-time visibility and inventory accuracy by selecting one of the top manufacturing ERP systems. In projects like these, we always focus on the following success factors during selection and implementation:

1. Understanding Your Current State

Before integrating new digital tools, businesses should identify their specific requirements. This involves analyzing current workflows and pinpointing inefficiencies that digital solutions can address.

It also means assessing existing technical infrastructure to determine if upgrades are needed to support new technology and business growth.

2. Managing Data

Effective data management and governance are essential for maximizing the benefits of an ERP or eCommerce system. Businesses must prepare their data for successful migration and then test and validate it following migration.

With reliable data, a business can set and track key performance indicators (KPIs) while accessing real-time insights.

For example, accurate sales data can help a business optimize inventory levels and forecast demand more effectively, leading to better financial planning and resource allocation.

3. Preparing Employees

Introducing new enterprise software to employees requires an effective change management strategy. Organizations must prepare their workforce for the transition by providing adequate training and ensuring consistent communication.

In terms of training, businesses must empower all affected end-users using customized training materials in a variety of formats.

4. Managing the Project

Establishing strong project governance is key to keeping a project on-time and on-budget. With a solid framework and a comprehensive roadmap, businesses can track progress, make adjustments, and manage technical activities to ensure they stay within scope.

The Benefits of ERP in General

While Epicor is making great strides, the other top ERP vendors are as well. The benefits of implementing any of these systems are numerous as all these vendors are continually investing in advancements that enable seamless data exchange, data-driven decision-making, and an improved customer experience.

For more insights on how to navigate digital transformation and leverage modern ERP solutions, contact our independent ERP consultants below. Our experts can help you select and implement technology that meets your unique business needs.

About the author

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Panorama Consulting Group is an independent, niche consulting firm specializing in business transformation and ERP system implementations for mid- to large-sized private- and public-sector organizations worldwide. One-hundred percent technology agnostic and independent of vendor affiliation, Panorama offers a phased, top-down strategic alignment approach and a bottom-up tactical approach, enabling each client to achieve its unique business transformation objectives by transforming its people, processes, technology, and data.

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