PERSPECTIVES 2010 — Epicor Software Corporation (NASDAQ: EPIC), a leading provider of enterprise business software solutions to the midmarket and Global 1000 companies, today unveiled the newest version of the company’s flagship Epicor Retail Store suite, which functions as the critical Point-of-Sale (POS) backbone for a large and growing number of specialty, mass merchandise, and department store retailers.
The latest release of Retail Store 6.3 offers new features designed to enhance the customer shopping experience, and improve store productivity and transaction security, while technology enhancements enable retailers to leverage new standards in speed, scalability, and flexibility, while supporting key business initiatives such as virtualization and management of peripherals.
“Today’s retail environment is terrifically challenging; consumer spending may be down, but demands and expectations are greater than ever, driving retailers to focus on enhancing the customer experience to attract and retain customers and improving efficiencies,” said Randy Tofteland, executive vice president, retail software for Epicor. “Epicor’s Retail Store Point-of-Sale system has always been the workhorse of the retail enterprise, and now with new innovative features and functionality, it is an even more valuable tool to help retailers satisfy the most rigorous customer and store requirements.”
Enhancing the Customer Shopping Experience New features in Store 6.3 enable retailers to enhance the customer shopping experience — even across borders. These include integration with Enterprise Selling orders, user interface and messaging to support real-time visibility to inventory across a chain, and the ability to reserve items for pick up, or ship to customers. New Cross-country Returns functionality enables the purchase of an item in one country/currency and the return in a different currency. This includes the conversion of the value to local currency values and the application of original tax or local tax values. Complementary functionality is found in Epicor’s Foreign Exchange rate tool, which manages the exchange rate of the store or group of stores. Store 6.3 also provides retailers with the ability to email digital receipts quickly and easily directly from the POS terminal, so they may be viewed, stored and accessed from the customer’s device of choice.
New Features Foster Improved Transaction Security Several new features address retailers’ needs surrounding transaction security. Store 6.3 integrates Epicor Secure Data Manager, for integrated payment-handling, authorization, and settlement in accordance with payment card security compliance. The solution also now offers Chip-and-PIN POS support, enabling retailers to handle credit and debit cards containing an embedded microchip which are then authenticated automatically using a personal identification number.
Epicor is also introducing Biometric POS Sign on via integration with DigitalPersona’s U.r.U fingerprint biometrics. With this solution, retailers can leverage fingerprint identification for user authentication, manager authorization of transactions, and staff time clock activities, reducing unauthorized overrides and “buddy punching” — reducing both transaction time and fraud.
A More Simple, Smarter Point of Sale Additional new features support a smarter Point-of-Sale that streamlines transactions for store associates and customers alike. These include Predictive Tendering, which reduces the number key strokes required to handle cash transactions by predicting the most likely tender amounts. New Store Messaging functionality provides the ability to send messages from the head office to store personnel at individual stores or groups of stores.
The new release also provides several enhancements designed to streamline the management and execution of mission-critical POS activities. POS Printer Sharing functionality enables retailers to maximize printer use from multiple access points, supporting printing from mobile devices, standard registers, and/or email of transaction receipts, helping retailers cost justify store mobility investments by removing the need for dedicated mobile printers. Also included is support for Handheld Terminal Signature Capture, as well as adoption of POS for .NET, which simplifies and streamlines communication with POS peripheral devices, such as barcode scanners, magnetic card readers, and receipt printers.
Architected to Enable Retailers to Leverage Today’s Technology Advances The new release works with technology advances for improved application scalability, flexibility and ease of implementation and support. Store 6.3 works with the .NET Framework for exchange of business logic and execution of services and Windows Communication Foundation (WCF), which streamlines communications among services or between physical deployment layers. Offering support for the Windows 2008 operating system, Microsoft SQL Server 2008 database and native support for 64-bit hardware, retailers can gain improved speed and system responsiveness. And with support for industry leading virtualization software packages — VMware Server 2.0.2, Microsoft Virtual PC 2007, and Virtual Box 3.2 — retailers can be assured their POS environment complements their virtualization strategies, so they can realize benefits such as maximized hardware resources, improved scalability and system redundancy, simplified support and lower costs.
“Partners like Epicor share our vision to simplify and streamline management of POS systems for retailers,” said Kim Akers, general manager for global partners at Microsoft Corp. “Technologies like our POS for .NET and Windows Communication Foundation are designed to simplify communication between point of service peripheral devices like barcode scanners, magnetic card readers, receipt printers, and more. Epicor is leveraging this technology to bring its retail customers a store solution that empowers store personnel to streamline processes and improve productivity.”
Availability and Language Support Epicor Retail Store 6.3 is expected to be generally available in November 2010, with support for English, French, German, Japanese, and Spanish, as well as Simplified Chinese, South Korean, and Taiwanese.
Today, many of the world’s leading retailers utilize Epicor Retail solutions and services to become more profitable, productive and competitive. Epicor’s solutions work with the .NET Framework to improve business operations and meet the evolving merchandise and service expectations of today’s cross-channel shoppers. Epicor delivers comprehensive retail management solutions to enterprises in all tiers — from regional chains to multichannel global brands. Retail customers include hundreds of marquee names, from Aeropostale, American Eagle Outfitters, and Ann Taylor to Zales and Zumiez. Epicor employs more than 800 employees in retail-focused operations.
About Epicor Software Corporation
Epicor Software is a global leader delivering business software solutions to the manufacturing, distribution, retail, hospitality and services industries. With 20,000 customers in over 150 countries, Epicor provides integrated enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and enterprise retail software solutions that enable companies to drive increased efficiency and improve profitability. Founded in 1984, Epicor takes pride in more than 25 years of technology innovation delivering business solutions that provide the scalability and flexibility businesses need to build competitive advantage. Epicor provides a comprehensive range of services with a single point of accountability that promotes rapid return on investment and low total cost of ownership, whether operating business on a local, regional or global scale. The Company’s worldwide headquarters are located in Irvine, California with offices and affiliates around the world. For more information, visit www.epicor.com.
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Epicor is a registered trademark of Epicor Software Corporation. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.
FORWARD LOOKING STATEMENTS: This document includes descriptions of product functionality that is not presently available. This press release contains certain statements which may constitute forward-looking statements under the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements regarding future product releases, growth prospects, and the direction and launch of future functionality and other statements that are not historical fact. These forward-looking statements are based on currently available competitive, financial and economic data together with management’s views and assumptions regarding future events and business performance at the time the statements are made and are subject to risks and uncertainties. Actual results may differ materially from those expressed or implied in the forward-looking statements. Such risks and uncertainties include but are not limited to changes in the demand for Epicor’s products; the timely availability and market acceptance of new products and upgrades; the impact of competitive products and pricing; the discovery of undetected software errors; changes in the financial condition of Epicor’s customers; and other factors discussed in Epicor’s annual report on Form 10-K for the year ended December 31, 2009 and quarterly report on Form 10-Q for the quarter ended June 30, 2010. As a result of these factors the business or prospects expected by Epicor as part of this announcement may not occur. Epicor undertakes no obligation to revise or update publicly any forward-looking statements.