The Five Stages of ERP Failure

Although it’s natural to want to lend support to an upset friend or family member, your assistance can be even more effective if you take the time to understand the stages of the grieving process (and where that person is in the process) before offering a hand. The same goes for ERP failures – you […]

Shifting ERP System Maintenance to a Third-party Support Provider

When organizations embark on ERP system replacements, most do not think about the longer-term implications of maintaining the software. Simply managing the initial implementation alone can be challenging enough to project teams and executives, so ongoing maintenance is not typically on the radar of implementing organizations. However, maintenance is a key component for ERP software […]

Corporate Culture and the Social Enterprise

When is it possible for structure and flexibility to peacefully coexist? In a social ERP system, of course! While joining ERP software and social media may not seem like the happiest marriage, the integration can actually work quite well if your organization has the right corporate culture. The ideal corporate culture for social software is […]

Lean ERP: What It is and How to Make It Work

ERP implementations more often than not run counter-intuitive to lean concepts. While lean and Six Sigma cultures focus on reducing waste and non-value-add activities, most ERP implementations are bloated with inefficiencies and cost overruns. For example, the average lean six sigma initiatives strive for zero waste and defects, while the average ERP implementation costs $10.5 […]

The Price Tag of ERP Failure: $440 Million?

As details regarding Knight Capital’s dramatic ERP failure continue to emerge, it becomes clear that organizations that don’t effectively handle their ERP implementations can (and often do) end up paying a price almost beyond comprehension. For those who haven’t followed the news, Knight Capital recently lost over $400 million in a matter of minutes because of a […]

Software Accelerators. . . And Other Ways to Reduce ERP Implementation Time

ERP software providers love promoting software accelerators — especially to smaller, cash-strapped organizations — but are these pre-configured software versions all they are claimed to be? And if not, what are some other ways organizations can reduce ERP implementation durations? Before your organization decides on any acceleration techniques, you should first base your time expectations […]