Telecommunications Equipment Software

Telecommunications providers and equipment manufacturers require an industry-specific software solution.

While equipment manufacturers seek strong production planning and discrete manufacturing capabilities, their service counterparts will look for ERP software packages with robust customer relationship management and billing systems.


Telecommunications Equipment Software Requirements

  • Customer relationship management (CRM)
  • Billing and invoicing
  • Call system integration
  • Chargeback tracking
  • Contract management
  • e-Commerce customer portal
  • Data Import/Export
  • Inventory management
  • Marketing management
  • Mobile access
  • Provisioning
  • Warranty tracking
  • Service management
  • Technician dispatch
  • Repair and maintenance

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