Due to budget pressures, changing work habits, and high citizens expectations, public sector organizations are looking for ways to become more mobile and adaptable. Fortunately, there are many cloud, SaaS, and hybrid strategies that can give the public sector workforce the mobility and flexibility to remain relevant in the post-digital era.
There have been numerous success stories in the private sector where organizations took advantage of centralization facilitated by cloud solutions. The public sector, on the other hand, has struggled.
Are you worried that your public sector IT strategy may be on the wrong track? Today, we’re providing advice that will help you ensure success.
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How to Implement a Cloud-Focused Public Sector IT Strategy
A complete move to the cloud is not always practical, particularly for large public sector agencies or organizations. Failure to manage organizational change and a tendency to adhere to old and inefficient processes are the two of the main culprits.
Considering these challenges, we typically recommend that individual departments or agencies within a larger organization migrate distinct offices or operations to the cloud in a three-step process:
1. Define Clear IT Policies
The organization should implement a central IT infrastructure with clear and distinct policies that are standardized for crucial capabilities and applications. There needs to be a storefront for applications and a “single throat to choke” for management and control.
2. Acquire Private Cloud Infrastructure
By acquiring a private cloud infrastructure, the organization can highlight the automation and provision behind a single point of management and control.
3. Evaluate Who is Using the Services
Total cost of ownership can be calculated by determining which applications and capabilities are required and who is using each service. The CIO should evaluate the return on investment and decide which services can be efficiently used in the cloud and which ones need to be provisioned internally. Public sector organizations can also offer cloud services to smaller agencies and bill those customers based on their usage.
What IT Strategy is Right for You?
As a government organization, you may be considering merging your internal IT department and infrastructure by sharing service arrangements. There are many financial savings and operational advantages to this approach, such as improved organizational performance and increased security.
However, this isn’t the only IT strategy that can help you improve service to citizens. An independent third party can help your municipal, city, state, or federal agency capture, validate, and join long-term strategic goals with short-term functional, IT, and user requirements so you can determine the right strategy for your needs.
If this third-party is also a change management consultant, they can facilitate frequent horizontal and vertical communications to ensure employees do not feel threatened by new ERP software or the concept of shared and centralized services.
Panorama’s enterprise software consultants can help your public sector organization with both the technical and organizational aspects of your IT strategy. Contact us below for a free consultation.