![What is a Customer Journey Map? [Is it Necessary for ERP Success?]](https://i0.wp.com/www.panorama-consulting.com/wp-content/uploads/2021/07/what-is-a-customer-journey-map.png?resize=750%2C300&quality=80&ssl=1)
by Panorama Consulting Group | Jul 12, 2021 | ERP Blog, Software Implementation
What is a customer journey map? It’s a visual diagram that clearly depicts how prospects interact with your company across every stage. In the context of an ERP implementation, a customer journey map can help you improve your business processes before automating...
by Panorama Consulting Group | Jan 3, 2022 | ERP Blog, Organizational Change Management
What is a change sponsor? This is an executive leader with the connections and clout required to build a coalition of sponsorship around your project. ERP implementations are one type of project that requires sponsorship. These projects need the ongoing support of... by Panorama Consulting Group | Dec 8, 2010 | ERP Blog, Software Implementation
Today is the first day of Panorama’s 2010 ERP Boot Camp, which we are hosting in Denver this week. We have roughly 25 people attending, including ERP project managers, CIOs, IT Directors, and others about to embark on their ERP initiatives. We have a very broad... by Panorama Consulting Group | Jan 13, 2012 | ERP Blog, Organizational Change Management
Panorama Consulting has been a high-growth company since President Eric Kimberling first opened the doors seven years ago. In 2011, Panorama joined The Prescott Group and successfully integrated a corporate restructure that included bringing on new members to its... by Panorama Consulting Group | Dec 22, 2015 | Business Process Management, ERP Blog, Software Implementation
It’s unlikely that someone would go on a long journey without first procuring a map and planning their route. People have an easy time visualizing a destination when planning their route but don’t understand the pitfalls that lie in the journey. Business process... by Panorama Consulting Group | Jan 15, 2010 | ERP Blog, Software Selection
With the expansion of enterprise resource planning software into the small and mid size market, more and more small businesses are opting to implement ERP software. The ERP implementation process generally starts with human resources management software, accounting...