Four Key Areas of Business Process Management

Industry leaders don’t achieve or keep their positions merely through clever strategies or financial engineering; they do so through superior execution of exceptional processes. Industry leaders use business process management (BPM) to deliver rapid and sustainable business value to their operations. BPM is the understanding, visibility and continuous performance improvement of an organization’s business processes,…

Public Sector Change Management Challenges

Some would argue that change management strategies and tactics are synonymous across the public and private sector. While the overreaching principles are the same, each organization must take into account things like culture, unions, employee mindset and the abilities of leadership to drive changes. With ERP implementations we often find that resistance to change is…

Leadership Lessons from Successful Manufacturers

Manufacturers are critical to economic growth – even while commodity-based manufacturing is outsourced to other countries in exchange for the higher-value manufacturing currently experiencing a renaissance. Despite their importance, manufacturing companies aren’t created equally. Some are more profitable than others, some are more established while others are more innovative with higher growth prospects. In most…

Five Differences Between ERP Failure and a Car Crash

Contrary to the beliefs of many, an ERP implementation is far more than a large IT project. It affects stakeholders in every functional area, and if it fails, it has dramatic consequences throughout an organization. With that said, an ERP failure is not unlike a car crash. Both are disasters that leave trauma and retrospection…

Using ERP Technology to Increase Public Sector Innovation

Public sector technology has brought us to a unique time in history. Government organizations now have the opportunity to take advantage of cost-effective innovation that delivers a high return on citizenship (ROC). Due to the ongoing financial crisis and budget cuts, government CIO’s, IT managers and civil servants are looking for ways to save money…

Five Change Management Strategies for Global ERP Implementations

One of the biggest mistakes we see with ERP projects is not realizing the need for organizational change management. I have heard, directly and indirectly, from project team leads that those in the corner office (the CFO and the IT manager) don’t consider organizational change management to be a necessary expense. Often referred to as,…

What to Look for When Hiring a Consultant for the Public Sector

While many firms claim to be “ERP consultants,” claiming is not the same as actually being a competent and seasoned ERP consultant, particularly in the public sector. What is a government CIO or G6 to do when an ERP system is required? How do they find a consultant who will streamline their processes, provide sage advice and deliver a successful…