Panorama Consulting Group | People - Process

Lessons Learned from the TSB Software Failure

by Bill Baumann | Jul 28, 2021 | ERP Blog, Software Expert Witness

In 2018, the UK’s Trustee Savings Bank (TSB) experienced a massive IT migration failure that left nearly 2 million customers locked out of their accounts. The events were so catastrophic that by the beginning of 2020, TSB had abandoned the project...

ERP Steering Committee Roles and Responsibilities [6 Roles to Assign to This Team]

by Panorama Consulting Group | Jul 26, 2021 | ERP Blog, Software Implementation

Without direction and governance, an ERP project could fall short of the goals you hoped to achieve. An ERP steering committee is a great way to keep these projects on track. Comprised of executive-level leaders and other ERP stakeholders, a steering committee is an...

Excel vs ERP: As Different as Night and Day

by Panorama Consulting Group | Jul 22, 2021 | ERP Blog, Software Selection

Since its launch in 1985, Microsoft Excel has been the go-to business management software that executives around the world use to store and manage their day-to-day operational data. However, brand recognition and longevity can only take an application so far. In the...

Problems in ERP Selection That Could Mean “Shelfware” is in Your Future

by Bill Baumann | Jul 21, 2021 | ERP Blog, Software Expert Witness

In an enterprise resource planning (ERP) implementation, selecting the wrong platform could mean ending up with software that simply “sits on the shelf.” Unfortunately, many organizations seal this destiny when they fail to adequately prepare for software...

Why Managers Resist Change: 12 Classic Reasons

by Panorama Consulting Group | Jul 19, 2021 | ERP Blog, Organizational Change Management

Wondering why managers resist change? The answer lies mostly in the fact that they have misconceptions, but it’s also true that they have a certain amount of fear. One type of change managers love to resist is the implementation of new ERP software. New software often...

ERP Implementation in the Retail Industry: What to Look for in Retail Technology

by Panorama Consulting Group | Jul 15, 2021 | ERP Blog, Software Selection

Retailers around the world are accelerating their digital transformation efforts. These efforts are being primarily driven by changes in consumer shopping behaviors. To meet these new demands, retailers are increasingly focusing on creating dynamic, interactive...