
by Bill Baumann | Mar 7, 2022 | ERP Blog, Software Expert Witness
Why do large IT projects fail? The answer can range from lack of planning and executive buy-in to mismanaged expectations and insufficient testing. This is only the tip of the iceberg. There are many other reasons why even the most promising projects can go awry....
by Bill Baumann | Feb 21, 2022 | ERP Blog, Software Expert Witness
As you approach the end of your ERP project timeline, you should feel confident that you’re ready to go live. You shouldn’t have to scramble at the last minute to address an unforeseen issue. However, many organizations do have last-minute issues. In fact,...
by Bill Baumann | Feb 10, 2022 | ERP Blog, Software Expert Witness
In 1998, the U.S. Navy embarked on a set of four enterprise resource planning (ERP) pilot projects focused on SAP software. However, by 2005, the effort was scrapped, costing the Navy $1 billion. How did this high-profile ERP project go so far off track? More...
by Bill Baumann | Feb 3, 2022 | ERP Blog, Software Expert Witness
An ERP system is supposed to make work easier for your employees. It isn’t meant to make operations more complicated. This is a lesson that cosmetics giant Avon learned in 2013, when it officially pulled the plug on its SAP ERP integration project after four...
by Bill Baumann | Jan 27, 2022 | ERP Blog, Software Expert Witness
A supply chain management system is supposed to help a company streamline and centrally manage its flow of goods and services. It isn’t supposed to result in excess inventory or lead to extensive order delays. Yet, that’s exactly what happened when Nike...![Lessons Learned From the Hewlett Packard ERP System Failure [Case Study]](https://i0.wp.com/www.panorama-consulting.com/wp-content/uploads/2022/01/hewlett-packard-erp-system-failure.png?resize=750%2C300&quality=80&ssl=1)
by Bill Baumann | Jan 20, 2022 | ERP Blog, Software Expert Witness
In August 2004, Hewlett-Packard (HP) made a devastating announcement: The third-quarter revenue for its Enterprise Servers and Storage (ESS) segment had decreased in value by 5% from the previous year to $3.4 billion. A major factor behind the decline? A failed ERP...
by Bill Baumann | Jan 13, 2022 | ERP Blog, Software Expert Witness
Many times, when companies decide to transition from outdated legacy systems to a central ERP platform, the result is sweet success. Unfortunately, that wasn’t the case for Hershey. Though it’s been more than 25 years since Hershey’s ERP failure,...
by Bill Baumann | Jan 5, 2022 | ERP Blog, Software Expert Witness
Lean Six Sigma is a type of process improvement methodology. It helps businesses reduce errors and inefficiencies by identifying areas of waste and variation and deploying teams to tackle those areas before they cause significant problems. While Lean Six Sigma...
by Bill Baumann | Dec 29, 2021 | ERP Blog, Software Expert Witness
Implementing a new enterprise system often means you have an integration project on your hands. Any existing systems that you are not replacing, will likely need to integrate with the new system. This adds another layer of complexity onto the already challenging ERP...
by Bill Baumann | Dec 8, 2021 | ERP Blog, Software Expert Witness
When ERP implementations fail, companies lose more than just money. They also damage their reputations, strain their partnerships, and diminish their customer loyalty. While there are many causes of ERP failure, several of these fall under one category: project...
by Bill Baumann | Dec 1, 2021 | ERP Blog, Software Expert Witness
What is HRIS implementation? Automating key HR processes can alleviate internal strain and free up in-house resources. A human resource information system (HRIS) is designed for this purpose. HRIS systems have built-in tools that allow companies to meet core HR needs...
by Bill Baumann | Nov 22, 2021 | ERP Blog, Software Expert Witness
Business processes create repeatable workflows that take the guesswork out of everyday tasks. Without them, you’d be reinventing the wheel at every turn, leaving your employees frustrated, overwhelmed, and unable to make real progress. While some processes may serve...
by Bill Baumann | Nov 15, 2021 | ERP Blog, Software Expert Witness
We’ve talked a lot about ERP failure over the years. However, we know that ERP software isn’t the only type of software that can fail to deliver on expectations. There are various types of enterprise software with abysmal failure rates, whether it’s SCM software, CRM...
by Bill Baumann | Oct 21, 2021 | ERP Blog, Software Expert Witness
In November 2010, Lumber Liquidators announced its earnings for the third quarter of that year. They weren’t stellar. In fact, they’d dropped 45% relative to the prior year. What was going on? The prominent flooring retailer attributed the dip to its...
by Bill Baumann | Oct 14, 2021 | ERP Blog, Software Expert Witness
Done right, CPQ software can empower sales reps to close deals more efficiently and keep customers happy. It can also allow organizations to expand their sales capacities and even introduce new revenue models. However, there are many pitfalls that can lead to a CPQ...
by Bill Baumann | Sep 15, 2021 | ERP Blog, Software Expert Witness
When an organization is ready to begin ERP implementation, they are understandably apprehensive. One of their top worries typically involves systems integration. How will the new ERP solution interact with our existing systems, and how will we ensure data integrity?...
by Bill Baumann | Sep 8, 2021 | ERP Blog, Software Expert Witness
In an ERP implementation, your ERP software vendor can be your greatest ally. However, there can be circumstances that strain this relationship and lead to conflict. If you find yourself embroiled in ERP vendor disputes, it can lead to setbacks, delays, and cost...
by Bill Baumann | Sep 1, 2021 | ERP Blog, Software Expert Witness
A world energy leader and global powerhouse, GE has made a name for itself with just two letters. Yet even the biggest companies realize they have room for improvement, and GE was no exception. For years, GE talked about a digital transformation that would propel it...
by Bill Baumann | Aug 23, 2021 | ERP Blog, Software Expert Witness
Since its inception in 2009, roughly 11 million subscribers have used the eCommerce fashion service, Rent the Runway, to score deals on more than 650 designer brands that might have been otherwise unobtainable. However, ten years later, the brand was the subject of a...
by Bill Baumann | Aug 12, 2021 | ERP Blog, Software Expert Witness
While a digital transformation can take a company to new heights, it can also open a company up to new risks. This was the case in 2013 when the British Broadcasting Corporation (BBC) officially canceled its Digital Media Initiative (DMI). A complex program designed...