Panorama Consulting Group | People - Process

How to Measure ERP Benefits Realization

by Panorama Consulting Group | Apr 9, 2012 | ERP Blog

It is always surprising to see organizations spend millions of dollars on ERP systems without any true, clear or measurable indications of what their expected benefits will be. Typically, companies think that new or upgraded enterprise software will help increase...

How to Measure Customer Experience [5 Tips]

by Panorama Consulting Group | Jun 28, 2021 | ERP Blog, Business Process Management

The drivers of customer satisfaction you measured in the past may not be the same variables that matter today. Why? Customer expectations have changed, and customer touchpoints span more channels than ever before. Today, we’re discussing how to measure customer...

How to Manage Scope Creep Before it Devours Your ERP Project

by Panorama Consulting Group | Feb 15, 2021 | ERP Blog, Software Implementation

Does it feel like your ERP implementation has taken on a life of its own? What began as a soundly planned effort has snowballed into a project that’s bigger than you expected and harder to control. Suddenly, you’ve found yourself over-committed,...

How to Manage ERP Resistance in Food Manufacturing

by Panorama Consulting Group | Jun 3, 2026 | ERP Blog, Organizational Change Management

Key Takeaways ERP resistance in food manufacturing typically surfaces as operational workarounds rather than direct refusal, requiring structured change management before go-live to prevent adoption from stalling on the production floor. Change management in...

How to Manage Change During a Merger or Acquisition

by Guest Blogger | Oct 15, 2018 | ERP Blog, Organizational Change Management

Any type of change is traumatic, but few things are scarier than a merger or acquisition. Whether you’re doing the acquiring or you’re being acquired, this process can be stressful for everyone involved. Managing change related to a merger or acquisition is necessary...

How to Make Change Initiatives Stick: Proven Reinforcement Strategies

by Panorama Consulting Group | Dec 18, 2024 | ERP Blog, Organizational Change Management

Change management reinforcement ensures new behaviors are adopted and maintained to achieve long-term organizational goals. Successful reinforcement in organizational change relies on consistent monitoring, targeted support, and timely adjustments. Continuous...