Panorama Consulting Group | People - Process

ERP Implementation Payback: When Might You Recoup the Cost of ERP?

by Panorama Consulting Group | Jul 8, 2021 | ERP Blog, Software Selection

When you implement an ERP system, you naturally expect a return. This return is often in the form of increased profits and performance, through more efficient processes and smarter insights. At a certain point, this return will counterbalance the money you spent on...

Change Saturation: How to Thwart this Dreaded ERP Project Outcome

by Panorama Consulting Group | Jul 5, 2021 | ERP Blog, Organizational Change Management

Did you know organizational change is the number one reason for employee burnout and stress? If it seems your employees aren’t able to absorb all the organizational changes you’re implementing, then your organization might be experiencing what’s known as change...

Why do Process Improvement Projects Fail? [7 Fatal Mistakes]

by Bill Baumann | Jun 30, 2021 | ERP Blog, Software Expert Witness

Why do process improvement projects fail? Usually, it’s because the organization is internally misaligned. Today, we’re looking at a few of the most common pitfalls in business process improvement initiatives. Most importantly, we’ll discuss how you can avoid...

How to Measure Customer Experience [5 Tips]

by Panorama Consulting Group | Jun 28, 2021 | ERP Blog, Business Process Management

The drivers of customer satisfaction you measured in the past may not be the same variables that matter today. Why? Customer expectations have changed, and customer touchpoints span more channels than ever before. Today, we’re discussing how to measure customer...

What is an eCommerce Platform? [Are Your Customers Longing for One?]

by Panorama Consulting Group | Jun 24, 2021 | ERP Blog, Software Selection

What is an eCommerce platform? This is a type of software that allows consumers to access and purchase your goods or services over the internet. If you currently sell online but don’t have a modern eCommerce platform, it may be time to implement one. If you...

Professional Services Software: What is it and Why Might You Need it?

by Panorama Consulting Group | Jun 22, 2021 | ERP Blog, Software Selection

Whether you’re an accounting firm, law firm, engineering firm, government contractor, or another type of professional services firm, you need to be asking, “What technology will support our company through all the changes it will experience in the coming years?” As...