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Using OCM to Hold Users Accountable for ERP Data Reliability

Using OCM to Hold Users Accountable for ERP Data Reliability

Key Takeaways Successfully holding users accountable for ERP data requires a focus on user behavior, role clarity, and leadership reinforcement. Efforts to get users to follow ERP data standards succeed when data accuracy is treated as part of job performance rather...

Lessons Learned From ERP Inventory Issues at Clorox

Lessons Learned From ERP Inventory Issues at Clorox

Key Takeaways In 2023, Clorox experienced major inventory disruption following an ERP rollout, impacting operations and earnings. The root cause was a misalignment between ERP assumptions and real-world supply chain complexity. Similar issues often stem from...

How Hard Is It to Change ERP Vendors After Years of Customization?

How Hard Is It to Change ERP Vendors After Years of Customization?

Executives often ask the same question when discussing heavily-customized legacy ERP systems: “Is changing vendors harder than upgrading?”  While changing ERP vendors can be difficult, it’s often easier than the alternatives.  This post explores why organizations...