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Lessons Learned From a Police Department Software Implementation

Lessons Learned From a Police Department Software Implementation

The records management project delay at the Houston Police Department underscores the cascading operational and legal risks of a public safety software implementation. Police department software implementation success often turns on frontline alignment and sustained...

Addressing Workflow Inconsistencies Within the Same Job Function

Addressing Workflow Inconsistencies Within the Same Job Function

Inconsistent business processes often arise when individual employees change standard workflows to compensate for outdated tools or evolving business demands. Workflow inconsistencies within a job role can make it difficult to define requirements during ERP selection...