Yorktel, an Eatontown, New Jersey-based pioneer and innovator in the audio, video and web collaboration industry, has selected IFS Applications for its enterprise resource planning (ERP) solution.
Yorktel offers total managed conferencing services, consulting, integration and operational services, professional video production and postproduction for visual communication solutions such as videoconferencing, streaming media, video on demand, custom media studio and room design and multimedia network management.
After the conclusion of a thorough ERP software selection process, Yorktel chose IFS Applications and will implement IFS Business Performance, IFS Financials, IFS Distribution, IFS Manufacturing, IFS Engineering/Product Design, IFS Maintenance, IFS Sales and Support, and IFS Human Resources.
“IFS’ project-based solution stood out for its ability to adapt to our changing business needs and market changes, right out of the box,” Yorktel Chief Executive Officer Ron Gaboury said. “We have experienced tremendous business growth over the past few years and we found our current business system wasn’t agile enough to support such growth. So our number one priority is the migration of our current system to a next generation ERP solution like IFS Applications to support the future growth of Yorktel.”
Yorktel also is looking forward to gaining increased visibility into its projects with IFS Applications. Gaboury believes the solution will help Yorktel react faster to customer demands, communicate more complete real-time data regarding customer projects in process and schedule its resources more efficiently.
“IFS Applications is the perfect fit for companies with a complex project-based, service-oriented business model,” IFS North America President and CEO Cindy Jaudon said. “We take pride in our ability to satisfy the needs of complex companies like Yorktel, by giving them the ability to react to changing business markets in a cost effective manner.”
The service industry is one of IFS’ targeted vertical market segments. The company offers a complete and integrated business solution that manages the entire lifecycle of customers, contracts, machines and equipment. With IFS Applications, companies can support and improve business processes by collaborating more closely with customers, suppliers and subcontractors. IFS Applications includes functionality for resource scheduling and optimization, call and case management including SLA, project management, mobile solutions for field workforce, installed base management, spare part management, depot repair and document management, all integrated with financials, procurement, manufacturing and HR. Existing IFS customers in the service industry include Hertel, Debut Services, Holland Company, Mitutoyo America, MicroSeismic, John Deere, Dalkia, Anticimex, Eltel Networks, Infratek, Gilbarco Autotank, and Tomra.
Yorktel is a leading global provider of video managed services for large enterprise and federal government customers. Founded in 1985 and headquartered in Eatontown, New Jersey, Yorktel enables customers to successful integrate video into their operations – from video conferencing to streaming, video event production to digital signage. Yorktel designs, integrates and manages enterprise-wide video communications solutions. For more information, visit Yorktel online at www.yorktel.com or email [email protected]