Utilities and Energy Software

Utility and energy software has expanded from more traditional utility management systems into full ERP software solutions designed for the utilities industry. A standard utility management system has feature-integrated line and meter information as well as an associated billing record and payment history. More robust ERP software solutions will offer additional enterprise level functionality such as service management, customer relationship management, warranty and repair, and complete business intelligence and reporting.

While both utility ERP software and the more traditional utility management systems offer industry specific solutions, industry-targeted ERP systems offer a wider range of functionality geared towards optimization of all business operations.

Utilities and Energy Software Requirements

  • Customer relationship management
  • Call system integration
  • Meter reading
  • Integrated line and meter information
  • Comprehensive rate analysis
  • Service management
  • Budget based billing
  • Pro-rating
  • Intelligent estimating
  • GIS interface
  • Unlimited cycles
  • User-defined rate codes
  • Mobile access
  • Provisioning
  • Warranty tracking
  • Service management
  • Technician dispatch
  • Repair and maintenance

Panorama’s ERP consultants provide a complete service offering that can assist your organization throughout the process of ERP selectionERP implementation and organizational change management.

Our consultants are aware of the potential pitfalls of ERP selection projects and can help hedge against project cost overruns, software that is misaligned with business needs, and lack of return on investment. The ERP team has industry-specific expertise that helps achieve measurable business improvements.