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Our ERP benchmark research, which was published this year, reveals some interesting facts about enterprise software in hospitality and entertainment industry.  Panorama’s study includes restaurants, hotels, casinos, and other entertainment companies.  In many ways, this is a unique industry with unique ERP software challenges.

For example, there ere several key differentiators of enterprise software implementations in the hospitality and entertainment industry.

Entertainment and Hospitality Software Differentiators for ERP Implementations

  • Average implementation time of 22 months, compared to 20 months for all other industries
  • $22.5 million total cost of ownership, compared to $8.5 million for all other industries
  • Total implementation costs of 8.9% of annual revenue, compared to 9.0% for all other industries
  • Higher likelihood of requiring some type of customization to the software

More metrics around this industry can be found here.  Click here to read Panorama’s full industry report in our resource center.