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Common Compliance Questions About ERP Software in the Cloud

As CFO, regulatory compliance is an issue that you deal with every day. But regulatory compliance for “the cloud”, that is new territory. If you are considering cloud ERP software, the cloud provider that you choose should have a track record with customers that share the same compliance issues as your organization. Check with those customers to make sure that the provider has been responsive to audit requests and passed all requirements. And ask these three helpful compliance questions about ERP software in the cloud:

 1. What is SAS 70? The American Institute of Certified Public Accountants (AICPA) developed the Statement on Auditing Standards No. 70 (SAS 70) certification to validate that a company has been through an in-depth audit of their control processes. SAS 70 Type II is a detailed audit that shows prospective and current customers that the organization has been thoroughly checked and deemed to have satisfactory controls and safeguards in place either when hosting or processing information. Public companies that are required to maintain SOX certification will be given access to the SAS 70 Audited reports as part of their annual SOX compliancy requirements.

 2. Can we be Sarbanes-Oxley compliant with an ERP system in the cloud? Absolutely. In many cases, the policies that the ERP cloud provider has in place are far more stringent than even SOX requires. Your cloud provider should be able to provide a description of each control activity surrounding data processing activities, including input, processing, output, and security to assure SOX compliance for your ERP system.

3. Is cloud ERP a good choice if we are thinking about going public someday? Cloud ERP is the choice of many start-up companies that hope to go public over time. A big part of being IPO-ready includes understanding SOX requirements for public companies and establishing company guidelines, processes, systems and procedures to keep these requirements in mind as the company grows. Make sure your ERP cloud provider can assure your compliance from the start.

Want to know more about ERP software in the cloud? You can get the answers to more questions in Panorama’s Frequently Asked Questions About Cloud ERP or the white paper 35 Questions Every CFO Needs to Ask about Cloud ERP Software. Doing your research ahead of time, making sure you are comfortable with all the terminology, will lead to better decisions.

Note: The inclusion of guest posts on the Panorama website does not imply endorsement of any specific product or service. Panorama is, and always will remain, completely independent and vendor-neutral.

If you are interested in guest blogging opportunities, click to read more about our submission guidelines.

 

SYSPRO ERP Key to Pharma Co’s Focus on Quality, FDA Compliance, Customer Service

SYSPRO, a leading, worldwide provider of Enterprise Resource Planning (ERP) software, has announced that BioVectra, a leading developer, manufacturer and supplier of chemical raw materials and active pharmaceutical ingredients to pharmaceutical, biopharmaceutical and diagnostic industries worldwide, is reporting that its SYSPRO ERP (Enterprise Resource Planning) software is producing the data that is enabling the Charlotteown, Prince Edward Island-based company to enhance quality management, meet FDA regulatory compliance and provide superior customer service.

In 1997, BioVectra chose SYSPRO as its ERP software to facilitate company growth by enabling greater controls over production, inventory management and quality control processes. According to Gordon Rogers, BioVectra’s Chief Financial Officer, “SYSPRO has accommodated both our growth and our operational changes. In terms of our business processes, it’s given us a discipline and a consistency that may not have been there before we had SYSPRO’s software modules to assist us. In addition, SYSPRO has greatly improved the information that’s available to department managers across the board. We now have one central point of reference, as opposed to each department maintaining its own database. That allows us to make better decisions, based on more widely available information than we had in the past.”

While BioVectra is utilizing numerous SYSPRO modules, all of which integrate data in real-time, BioVectra’s Controller Darren MacGregor singles out SYSPRO Reporting Services (SRS) as making a notable difference to his department. “Leveraging the Crystal Reports-based module,” says MacGregor, “has allowed us to create standard reporting based upon our requirements. We now have access to data as we want to see and can use.” MacGregor also lauds SYSPRO Electronic Funds Transfer (EFT) and SYSPRO Contact Manager, both of which were recently implemented. “EFT,” says MacGregor, “streamlines our processes via electronic payments to our suppliers, versus issuing paper cheques. Contact Manager helps our Sales & Marketing Group to manage their business communications, provide a central repository for that information and provide access to current customer information in SYSPRO.

Concludes MacGregor: “SYSPRO seems to be very committed to making the software better and to increasing its adaptability to the individual organization. For us, it’s an excellent business solution.”

About BioVectra

For the past 40 years, BioVectra Inc., located in Charlottetown, Prince Edward Island, has developed, manufactured and supplied chemical raw materials and active pharmaceutical ingredients to pharmaceutical, biopharmaceutical, and diagnostic industries worldwide.

One of the founding companies in Prince Edward Island’s growing bioscience industry, privately-owned BioVectra is recognized as an important contributor to the economy of P.E.I. The business employs some 115 people, working out of three manufacturing facilities in Charlottetown. In 2003, BioVectra completed and commissioned a state-of-the-art, 33,000-sq.ft. biopharmaceutical manufacturing facility — FDA-inspected, and compliant with cGMP (current good manufacturing practices). BioVectra also operates a chemical manufacturing plant, which houses its research and development teams, as well as a facility that specializes in bioextractions.
For information, access: http://www.biovectra.com

About SYSPRO

Since its inception in 1978, SYSPRO has been delivering state-of-the-art business solutions to some of the world’s leading companies. As a global leader in the production of world-class ERP software, the company now caters to the specialized needs of 14,000 licensed companies in more than 60 countries worldwide. SYSPRO is marketed globally through regional territory distribution centers and a global reseller network in the US, Canada, Africa, Asia Pacific, Australia and the UK.

SYSPRO is a fully integrated business software solution that provides complete control over the planning and management of all facets of business including accounting, manufacturing and distribution operations in a variety of industries.

All company names and products mentioned in this release are trademarks or registered trademarks of their respective holders.

Latest SAP (R) Solutions Drive Financial Compliance

ORLANDO, Fla. – October 28, 2010 – SAP AG (NYSE: SAP) today announced that Gruppo Coin and Standard Life Assurance Company of Canada are two customers using its solutions to help drive compliance with important regulations for the filing and reporting of financial data. These international companies rely on enterprise performance management (EPM) solutions from the SAP® BusinessObjects™ portfolio to alleviate the pain-points commonly associated with eXtensible Business Reporting Language (XBRL) and International Financial Reporting Standards (IFRS). The latest releases of SAP BusinessObjects EPM solutions bring customers new capabilities to help address the ever-changing needs of regulators, and to improve their overall financial decision-making. The announcement was made at Reporting, Planning, and Analysis 2010, being held in Orlando, Florida, from Oct. 27-29.

Gruppo Coin Tailors Financial Reports for XBRL
Based in Venice, Gruppo Coin is one of the largest fashion-apparel retailers in Italy, and it is required to file financial statements for all of its eight different legal entities with the nation’s chambers of commerce in XBRL format. Previously the company lacked a complete audit trail and insight into detailed data, so it began evaluating the SAP® BusinessObjects™ Planning and Consolidation application and the SAP® BusinessObjects™ XBRL Publishing application by UBmatrix.

“Before using SAP BusinessObjects solutions, we did not have the automation or integration we needed to meet the XBRL requirements efficiently,” said Bruno Cocchi, chief information officer, Gruppo Coin. “Today, that is no longer the case. In a matter of weeks we were securely validating and filing our financial statements in XBRL format, and had detailed insight into company figures and data. We also now have customizable templates to quickly adapt our reports as needed. All of this has resulted in increased efficiency, and a lower total cost of ownership for Gruppo Coin.”

Standard Life Simplifies Reporting for IFRS

Part of U.K.-based Standard Life plc, Standard Life Assurance Company of Canada offers a wide variety of retirement, investment and insurance products and services to more than 1.3 million customers. To stay atop Canadian laws and accounting standards, the company needed a solution for easier compliance with new national requirements for IFRS. By implementing the SAP® BusinessObjects™ Financial Consolidation application, the company was able to streamline operations by automating its consolidation and reconciliation processes.

“With our global reach, extensive products and the need to report in both Canadian GAAP and IFRS, consolidating our quarterly financials is a significant, complex undertaking,” said Neil Thompson, manager of Financial Systems, Standard Life Assurance Company of Canada. “The SAP BusinessObjects application has enabled us to eliminate manual tasks, reduce risk of error and establish more efficient financial processes. It’s also helped us improve the quality of our work, and we now spend more time providing strategic business analysis.”

New Features Include Inline XBRL Support, Detail Footnote Tagging, Starter Kits

Today, SAP solutions lead the market by supporting the broadest possible range of financial and regulatory compliance requirements from complex financial instruments to accounting standards like IFRS and the Securities and Exchange Commission (SEC) mandate that require companies to file their financial reports using XBRL, and SAP continues to invest in extending this reach.

The latest version of SAP BusinessObjects XBRL Publishing offers users pre-defined templates to streamline processes, speed up filing times, reduce overall reliance on IT and help drive significant cost and resource savings. The application features support for inline XBRL (iXBRL), which converts the numeric-based reports into formats that are easier for people to access and comprehend via any Web browser. iXBRL is already being adopted by organizations like the U.K.’s HM Revenue & Customs (HMRC), and the application is recognized by the HMRC accordingly. Additionally, the new version now features detail footnote tagging so that users can add written narratives and analyses to their disclosures during financial and compliance reporting. When building their reports, they can tag and link numeric detail with written information to produce a complete XBRL document and speed the last mile of finance process.

Newly available starter kits for SAP BusinessObjects software also help companies get the most out of their EPM and governance, risk, and compliance (GRC) solutions by speeding up time to value. The starter kits simplify customers’ deployment and configuration scenarios, and help them improve compliance with financial standards and regulations. For example, organizations can use them to set up activities ranging from data collection to financial statement publishing, and preconfigured reports, controls and rules enable them to perform, validate and publish statutory consolidations that help meet IFRS or U.S. GAAP requirements.

“Today, SAP is the market leader in providing robust and proven solutions to the office of finance,” said Stephanie Buscemi, group vice president of Solution Marketing, SAP. “By leveraging the combined power of our ERP, EPM, GRC, BI and enterprise information management portfolios, we continue to respond to our customers’ needs and bring new capabilities to market – allowing them to not only fulfill the most recent financial regulations, but also to do so efficiently – and thereby help reduce the cost of compliance.”

About SAP

SAP is the world’s leading provider of business software(*), offering applications and services that enable companies of all sizes and in more than 25 industries to become best-run businesses. With more than 105,000 customers in over 120 countries, the company is listed on several exchanges, including the Frankfurt stock exchange and NYSE, under the symbol “SAP.” For more information, visit www.sap.com.

(*) SAP defines business software as comprising enterprise resource planning, business intelligence, and related applications.

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

Copyright © 2010 SAP AG. All rights reserved.
SAP, R/3, mySAP, mySAP.com, xApps, xApp, SAP NetWeaver and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serve informational purposes only. National product specifications may vary.

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Nexus Dx Goes Live with QAD Enterprise Applications

ANTA BARBARA, Calif.–QAD Inc. (NASDAQ: QADI), a leading provider of enterprise software and services for global manufacturers, and its partner Strategic Information Group (Strategic), announced today that Nexus Dx, a California-based life sciences company, has successfully gone live, on time and on budget, with QAD Enterprise Applications.

Based in San Diego, CA, Nexus Dx develops Point of Care (POC) cardiac diagnostic solutions. The company’s product lines include rapid cardiac diagnostic test kits that aid in the diagnosis of several cardiovascular diseases. These diagnostic solutions give medical providers better information faster, enabling better patient care in urgent care situations.

To prepare its operations and processes for more efficient production, regulatory compliance, and future validation needs, Nexus Dx selected QAD Enterprise Applications, and Strategic, as its enterprise technology partner to assist with the implementation.

“I am very pleased with the people and the level of quality support we received from the Strategic team, particularly our Project Manager,” said Camellia Fitzgerald, director of Finance for Nexus Dx. “We found the Strategic people extremely knowledgeable. They kept us on track for a successful and speedy implementation during a very demanding and busy environment. And, not only did Strategic take our QAD systems live in only three months, they offered value-added solutions to all of our business processes.”

With QAD Enterprise Applications replacing a combination of basic systems, Nexus Dx was able to consolidate its critical data into a single source, and have the information technology infrastructure in place to support its projected growth. Moreover, the system’s user interface (QAD .NET UI), is expected to help speed Nexus Dx employees’ learning curve, and significantly enhance user effectiveness and productivity over the long run.

“The QAD ERP system was the best choice for Nexus Dx,” said Fitzgerald. “It delivers the critical business and industry capabilities we need and is adaptable to support key processes, including our quality control systems.”

QAD Enterprise Applications enable Life Sciences manufacturers to optimize operations, meet compliance requirements, manage product quality and create market opportunities. QAD Enterprise Applications is a comprehensive, fully integrated end-to-end solution that delivers robust functionality, essential compliance capabilities, better organizational efficiency and enhanced usability.
“QAD Enterprise Applications, with services and solutions from Strategic, gives Nexus Dx a flexible, cost-effective ERP solution to help them bring their products to market more quickly, while meeting regulatory requirements and managing risk,” said Doug Novak, President and CEO of Strategic.

Strategic provides consulting services in support of QAD applications to companies looking to better leverage their ERP investment. Strategic also offers specialized software validation products; the company’s Validation Toolkit helps with FDA CFR 21 Part 11 validation requirements, streamlining validation for regulatory compliance, and allowing companies to implement and upgrade QAD applications with speed and ease.

About Nexus Dx

Nexus Dx is a clinical diagnostics company working to improve patient care by providing the medical community with rapid and reliable information at Point of Care (POC). The company’s products are developed via internal development, partnerships and acquisitions using proprietary technology.

About Strategic

Strategic helps companies achieve their corporate goals with the application of enterprise technology. The company specializes in providing proven solutions for a full range of enterprise applications including ERP, CRM, and QMS. Strategic works with start-up, multi-national and market leading companies to implement their systems on time and on budget, and help them maximize the value of their enterprise technology. For more information, visit www.strategic.com.

About QAD

QAD is a leading provider of enterprise applications for global manufacturing companies specializing in automotive, consumer products, electronics, food and beverage, industrial and life science products. QAD applications provide critical functionality for managing manufacturing resources and operations within and beyond the enterprise, enabling global manufacturers to collaborate with their customers, suppliers and partners to make and deliver the right product, at the right cost and at the right time. For more information about QAD, visit the QAD web site at www.qad.com.

Note to Investors: This press release contains certain forward-looking statements made under the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. A number of risks and uncertainties could cause actual results to differ materially from those in the forward-looking statements. These risks include, but are not limited to, evolving demand for the company’s software products and products that operate with the company’s products; the company’s ability to sustain license and service demand; the company’s ability to leverage changes in technology; the company’s ability to sustain customer renewal rates at current levels; the publication of opinions by industry and financial analysts about the company, its products and technology; the reliability of estimates of transaction and integration costs and benefits; the entry of new competitors or new offerings by existing competitors and the associated announcement of new products and technological advances by them; delays in localizing the company’s products for new or existing markets; the ability to recruit and retain key personnel; delays in sales as a result of lengthy sales cycles; changes in operating expenses, pricing, timing of new product releases, the method of product distribution or product mix; timely and effective integration of newly acquired businesses; general economic conditions; exchange rate fluctuations; and, the global political environment. In addition, revenue and earnings in the enterprise resource planning (ERP) software industry are subject to fluctuations. Software license revenue, in particular, is subject to variability with a significant proportion of revenue earned in the last month of each quarter. Given the high margins associated with license revenue, modest fluctuations can have a substantial impact on net income. Investors should not use any one quarter’s results as a benchmark for future performance. For a more detailed description of the risk factors associated with the company and the industries in which it operates, please refer to the company’s Annual Report on Form 10-K for fiscal 2009 ended January 31, 2009.

ERP Systems Provide a Platform for Business Excellence

An ERP system (or enterprise resource planning) is a platform for gaining and sustaining business excellence. Excellence in business is more important than ever in a global economy where international competition is intensifying and holding on to a competitive advantage is increasingly difficult. When properly selected and implemented, an ERP system can enable business excellence in areas that include:

  • Excellence in Financial Management and Compliance
  • Operational Excellence
  • Business Process Excellence
  • Knowledge Management Excellence
  • Teamwork and Collaboration Excellence

Let’s take a deeper look into each one of these areas of excellence.

Excellence in Financial Management and Compliance

Great financial management has always been a core need of businesses. Great ERP systems enable both the transactional and reporting aspects of financial management, while also providing a complete and accurate audit trail that enables regulatory compliance. ERP systems are perfect for coordinating data from finance, sales, and operations which can all be reported simultaneously with great precision and insight.

Operational Excellence

ERP systems developed as an extension of traditional MRP software (material resource planning), which was used in manufacturing and production planning. MRP systems drove many of the early improvements in manufacturing and supply chain processes. ERP selection processes should carefully consider the operational needs of their particular vertical industry.

Operational excellence equates to improvements in quality and responsiveness as well as reductions in production costs and processing time. All are crucial to competitiveness; ERP systems are the platform on which operational excellence is built. Strong ERP systems that include complementary modules such as CRM (customer relationship management) and CAD (computer-aided design and engineering) further enhance the ability to achieve operational excellence.

Business Process Excellence

ERP systems are increasingly delivered with pre-built configuration templates for industry best practices. In nearly all ERP systems, workflows facilitate increased process efficiency, automated approval routing, improved process consistency and audit compliance. Best practices often set a baseline for staying competitive. Where possible, differentiation moves beyond best practices to something that sets your company apart.

Successful companies develop a culture of business process excellence as well as continuous process improvement. If a company doesn’t have excellent business processes, it could quickly find itself losing market share to the companies that do. Process improvements can and should happen before, during, and after your ERP implementation. ERP systems with associated functionality for business process management (BPM) and workflow are essential tools for supporting excellent business processes.

Excellence in Knowledge Management and Business Intelligence

When a customer requests an order status, the ERP system should be the first place to visit because it provides real-time, comprehensive information. The need for improved access to information and a more complete data-set has historically been a key driver behind many ERP selection projects. The high-level capacity of today’s fully integrated ERP systems enables reporting that is increasingly real-time, accurate, and comprehensive. ERP systems are the alternative to disjointed, data silos and provide a single source of truth (S.S.O.T.) that enables an organization to be smarter, more responsive, more efficient, and much more effective.

Teamwork and Collaboration Excellence

Lastly, a key strength of high performing organizations is high-performing people working collaboratively where the value of the whole is greater than the sum of the parts. ERP systems are the foundation for high-performing work teams. ERP systems enable collaboration across boundaries of function, geography, product group, market focus, and language group. This allows for high performing work teams that excel because they have the best information and best tools. An ERP system is only a tool, but in the hands of your company’s high-performing workforce, an ERP system is a catalyst for excellence. An informed, effective, collaborative high-performing workforce is a significant competitive advantage that your ERP system and organizational culture can help to establish, support and sustain.

An ERP system truly is the platform on which your business can pursue and deliver excellence. As Tom Peters, best-selling author of In Search of Excellence has said: “If not excellence, what? If not excellence now, when?”

Hopefully you see at least one next step for making your organization better, if not excellent. Please take the next step to business excellence.

Blog entry written by Greg Griffith, Project Manager at Panorama Consulting Group.

Expandable Software, Inc. and AssurX, Inc. Launch Integrated Solution with Expandable ERP and CATSWeb Quality Management System

Santa Clara, CA, Morgan Hill, CA – September 10, 2010 – Expandable Software, Inc., a developer of ERP software and AssurX, Inc., provider of quality management and regulatory compliance solutions announced the launch of joint products and a partnership that brings critical regulatory compliance solutions to medical device and life science manufacturers. This enterprise-level global solution and partnership has already proven fruitful with a first joint medical device customer, ReVision Optics (RVO).

“As RVO prepares for expanded Vue+ commercialization, it is important that our quality systems grow and expand as we navigate through regulatory compliance processes,” said Ali Dahi, ReVision Optics’ V.P. Operations. “As we drive our business priorities in preparation for meeting these requirements, our choice of Expandable’s core ERP with integrated extension to CATSWeb help us incrementally bring functionality on line as our business dictates the need.”

The strategic partnership with AssurX reinforces Expandable’s commitment to providing a complete integrated solution for manufacturers competing in the life sciences industry. Integration with CATSWeb delivers Expandable customers a powerful quality management solution that provides enterprise-wide visibility of quality issues and processes helping medical technology manufacturers meet the stringent requirements of the FDA and other governing bodies.

“What we’re offering Expandable customers is an extremely attractive entry point to a very robust quality management solution,” said Bob Swedroe, CEO of Expandable Software, Inc. “We’ve found that growing medical technology manufacturers have a distinct need for integrated quality management but often delay or forego the investment because of the typical high cost of commitment. Our partnership with AssurX is aimed at providing customers with a tier-one quality solution, integrated with Expandable ERP, that can be deployed by companies that are anywhere from pre-production to the high growth phase of their expansion cycle.

“Connecting the AssurX quality and compliance management system to the Expandable ERP system provides a complete solution for manufacturers, especially life science companies. This allows manufacturers already using the Expandable ERP system to realize the benefits of integrated quality and compliance process functionality. It also extends four pre-configured, 21 CFR Part 11 compliant processes to Expandable’s ERP customers: customer complaint handling, nonconformance tracking, supplier quality and corrective and preventive action (CAPA) management. We are thrilled that Expandable selected AssurX to provide this integrated functionality,” added Sal Lucido, Vice President, Enterprise Solutions, AssurX.

“Our product strategy is to provide a completely integrated enterprise-level solution that medical technology manufacturers can use to establish sound business practices early in their growth cycle,” said Dennis Payton, Expandable’s director of product marketing. “Our relationship with AssurX allows us to provide comprehensive solutions that meet the very demanding long-term needs of medical technology manufacturers at an investment level that is affordable for growing companies.”

About Revision Optics

ReVision Optics, Inc., (RVO) is a privately held corporation headquartered in Lake Forrest, California. The company’s main focus is the research and development of minimally invasive implantable devices for the restoration of reading vision.

ReVision Optics’ current product portfolio includes the Vue+ corneal microlens. Vue+ is a tiny contact lens-like device that is placed just beneath the surface of the eye. The lens is made from a proprietary, optically clear, biocompatible hydrogel that is similar in nature to the natural cornea. The lens is designed to slightly change the shape of the corneal curvature to improve near or reading vision, decreasing the need for reading glasses.

The Company is actively pursuing regulatory approvals and market opportunities for the Vue+ worldwide. The Vue+ has received CE mark and is approved for sale in Europe. ReVision Optics is headquartered at 25651 Atlantic Ocean Drive, Suite A1, Lake Forest, California 92630. For more information on ReVision Optics, please visit www.revisionoptics.com.

*Caution, the Vue+ is an Investigational Device and is limited by United States federal law to investigational use only.

About AssurX

AssurX, Inc., provides highly regulated organizations with enterprise quality management and compliance solutions. With a choice of OnDemand (SaaS) or OnPremise (licensed) software delivery options, AssurX’s flexible, all-in-one system automates quality and compliance processes so issues can be centrally managed. It helps collect, organize, analyze and share information to better manage and improve quality and compliance performance everywhere in your enterprise. More information is available at www.assurx.com.

About Expandable

Expandable Software, Inc. develops, markets and supports an enterprise resource planning (ERP) software suite designed to help executives and managers of fast-growing companies maximize business performance by maintaining visibility and control of manufacturing operations.

Expandable’s fully integrated accounting, engineering and manufacturing modules provide a solid back office foundation while CRM, e-business, and supply chain functions deliver front office tools to manage business relationships, and streamline transactions.

The Expandable system is targeted to medical device, high tech and other manufacturers who need a dependable business foundation that will support their growth all the way to the billion dollar mark.

SYSPRO Welcomes Proposed FDA Regulations

August 25, 2010 — SYSPRO, the leading provider of visionary, pragmatic ERP software, today announced that the company is highly confident that the SYSPRO ERP solution will enable pharmaceutical manufacturers to meet the new U.S. Food and Drug Administration (FDA) regulations being proposed by Congress. The Drug Safety and Accountability Act of 2010 will strengthen quality pharmaceutical standards with stringent oversight on suppliers, manufacturers and their supply chains. The bill would require manufacturers to establish additional procedures to ensure the quality of safety drugs and drug components. It also would require companies to document the components in the drug manufacturing supply chain. The new Act is follow-through on the part of FDA executives who promised to strengthen inspection and quality requirements for drug makers who outsource to suppliers. As a result of these changes, many pharmaceutical manufacturers are looking to companies like SYSPRO to supply them with ERP systems to facilitate both the management and meeting of these new standards.

Traceability functionality is the key component required to assist in the meeting of these new standards.  SYSPRO ERP software offers extensive traceability capabilities as well as other functionalities that facilitate the ability of manufacturers to trace products from origin, through the manufacturing process, to their ultimate destination, fully maintaining assurance certification and tracking expiration dates.

SYSPRO optionally allows specific traceable components to be reserved for specific work-orders, as well as providing the flexibility of specifying the parent traceable numbers at the beginning, during or the end of the manufacturing process.

SYSPRO lot traceability and serial tracking functionality afford extensive visibility up or down the chain, as well as providing specific component to parent tracking, thereby providing the means to expedite recalls, should the need arise. In fact, so extensive is the
traceability aspects inherent in SYSPRO software that they extend to Landed Cost Tracking which provides visibility of imported goods and tracks all associated cost, which is another area to which the FDA is applying more stringent regulations.

According to SYSPRO USA President Joey Benadretti, “Safety remains a serious concern, and SYSPRO will continue efforts to enable its software to assist customers by providing users greater visibility and control over quality and tracking in industries such as food, medical devices and pharmaceuticals, where quality and regulatory conformance are particularly crucial.”

About SYSPRO

Since its inception in 1978, SYSPRO has been delivering state-of-the-art business solutions to some of the world’s leading companies.
As a global leader in the production of world-class ERP software, the company now caters to the specialized needs of 14,500 licensed companies in more than 60 countries worldwide.  SYSPRO is marketed globally through regional territory distribution centers and a global reseller network in the US, Canada, Africa, Asia Pacific, Australia and the UK.

SYSPRO is a fully integrated business software solution that provides complete control over the planning and management of all facets of business including accounting, manufacturing and distribution operations in a variety of industries.
For additional information on SYSPRO, call Stanley Goodrich at 714/437-1000 or go to www.syspro.com.

All company names and products mentioned in this release are trademarks or registered trademarks of their respective holders.

Operational Risk & Regulation Readers Select Oracle Financial Services Software as a Leader in Annual Compliance Software Rankings

Redwood Shores, Calif. – July 15, 2010

News Facts

  • Operational Risk & Regulation (formerly OpRisk & Compliance) readers once again ranked Oracle Financial Services Software as a leader for compliance software based on the publication’s 2010 Annual Compliance Software Survey.
  • The publication’s readers named Oracle (including Sun) as a leading vendor across seven of the survey’s eight compliance software categories. No other vendor achieved this distinction in the 2010 survey.
  • Oracle ranked first for governance, risk and compliance (GRC) software products and ranked second for the overall Compliance 20, as well as in the anti-money laundering (AML), Sarbanes-Oxley, and regulatory reporting solution categories.
  • The survey results also recognized Oracle in the compliance monitoring and control and anti-fraud product categories and recognized Oracle’s Sun products in the e-mail archiving, data storage and recovery tools category.
  • Operational Risk & Regulation compiles its compliance software rankings based on the results of a survey of its readers from financial institutions around the globe.
  • Respondents selected their top five companies in eight compliance product categories: AML; anti-fraud; GRC; Sarbanes-Oxley; compliance monitoring and control; regulatory reporting; spreadsheet products; and e-mail archiving, data storage and reporting.
  • Oracle Financial Services Analytical Applications suite offers the industry’s most complete and fully integrated portfolio of analytical solutions covering enterprise risk, performance management, regulatory compliance and customer insight. The suite includes Oracle Reveleus analytical applications for multi-jurisdictional Basel II compliance and risk management, as well as the Oracle Mantas Behavior Detection Platform, the industry’s most comprehensive solution for anti-money laundering, detecting risk and enhancing customer relationships.

Supporting Quote

“Achieving enterprise-wide visibility into risk and compliance has become a high priority for today’s financial institutions. In this quest, they seek a technology partner that can deliver proven and best-of-breed solutions across the entire risk management and compliance spectrum. The results of Operational Risk & Regulation’s 2010 compliance software rankings reflect the financial services community’s confidence in Oracle to deliver end-to-end solutions that yield unprecedented visibility and value,” said S. Ramakrishnan, group vice president and general manager, Oracle Financial Services Analytical Applications.

Supporting Resources

  • View the full results
  • Oracle in Financial Services
  • Follow Oracle Financial Services on Twitter
  • Join the Oracle Financial Services Community on Facebook
  • Look for Oracle Financial Services on YouTube

About Oracle Financial Services Software Limited

Oracle Financial Services Software Limited (referred to as “Oracle Financial Services Software”) (Reuters: ORCL.BO & ORCL.NS) is a majority owned subsidiary of Oracle. For more information, visit www.oracle.com/financialservices.

About Oracle

Oracle is the world’s most complete, open, and integrated business software and hardware systems company. For more information about Oracle, please visit oracle.com

Trademarks

Oracle and Java are registered trademarks of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Epicor® and Village Green Global Announce Strategic Alliance to Help Organizations Address the Sustainability Challenge

IRVINE, CA– July 14, 2010 — Addressing the increased pressure companies are facing to engage in sustainable business practices and to track their carbon reduction compliance now and into the future, Epicor Software Corporation (NASDAQ: EPIC) and Village Green Global, Inc. today announced a strategic alliance to extend Epicor’s next-generation enterprise resource planning (ERP) suite with offerings that will provide companies the ability to identify, analyze, audit, track, manage, benchmark and report on carbon emissions, environmental impact and energy consumption.

Village Green specializes in enterprise carbon accounting, using an internationally recognized system for carbon analysis and trading. The company’s services help deliver scalable reporting for carbon accounting around electricity use, water consumption, transportation, natural gas, waste and other factors to find ways to save energy and money and enable organizations to implement and maintain sustainable business practices.

“We are pleased to partner with Epicor to help bring enterprise carbon accounting solutions to their customers. Together, our goal is to assist these companies become more energy efficient, reduce costs and address increasing environmental regulations such as Australia’s National Greenhouse and Energy Reporting Act, Europe’s Environmental Liability Directive (ELD) and Restriction, Evaluation, and Authorization of Chemicals (REACH) regulation, and eco-design directive for Energy-using Products (EuP Directive), and proposed regulations from the U.S. Environmental Protection Agency (EPA) to limit greenhouse gas emissions from industry,” said Doug Smith, founder and CEO of Village Green Global. “There is natural synergy between Epicor’s next-generation ERP and our enterprise carbon accounting, which will empower businesses with a comprehensive solution to develop green business practices.”

Governance, Risk and Compliance Strategies

Compliance is at the heart of the design of Epicor ERP, and as businesses embark on corporate social responsibility (CSR) initiatives and begin to seriously consider energy availability and the long-term effects of climate change, they are turning their attention to an area of opportunity they can affect — reduction of carbon emissions and energy conservation in their operations and supply chains.

“Forward-looking businesses are embracing implementation of effective governance, risk and compliance (GRC) strategies to help control risk, while providing efficiencies and ultimately driving business performance,” said Matt Muldoon, vice president, product marketing for Epicor. “Effective GRC management is a critical component in promoting sustainable business practices and vital to an organization’s ability to track carbon emissions, manage energy consumption, and ultimately maximize green waste savings. Our alliance with Village Green is an ideal complement to the central information hub that Epicor ERP provides and will help our customers’ CSR initiatives to succeed.”

Planning for a Sustainable Future

According to Gartner, Inc., “The next three years and beyond will be an important period for regulation, fiscal policy, formal standards, and corporate guidance related to the issues of sustainable development, climate change and energy efficiency, much of which will have direct or indirect impacts on the IT industry and the use of IT by end-user organizations.”1

“We applaud Epicor and Village Green Global for their joint commitment to address the growing need for innovative enterprise carbon accounting solutions among midmarket organizations,” said Matt Miszewski, General Manager, Worldwide Public Sector for Microsoft Corp. “This strategic alliance between two key Microsoft partners complements our initiative to help organizations — private and public sector, as well as government and non-profits — develop strong, sustainable IT strategies through innovative technology, setting a new standard for operational effectiveness and efficiency.”
1 Gartner, Inc., “Sustainability and Green IT: A National Policy Perspective” by Simon Mingay (June 1, 2009)

About Village Green Global, Inc.

Established in 2002, Village Green Global pioneered automated environmental reporting for businesses. The company provides reporting solutions, advisory services, and education to support better business practices and improved bottom line performance. Its carbon emissions accounting tools and related services enable organizations to accurately gather and verify emission data not possible with manual, non-integrated systems. Village Green maintains a database of energy values for approximately 30,000 devices and its solutions have been used in more than 6,000 environmental audits worldwide. Get Green helps students of all ages learn processes needed to take advantage of green job opportunities within environmental services worldwide. For more information, visit http://www.villagegreenglobal.com.

About Epicor Software Corporation

Epicor Software is a global leader delivering business software solutions to the manufacturing, distribution, retail, hospitality and services industries. With 20,000 customers in over 150 countries, Epicor provides integrated enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and enterprise retail software solutions that enable companies to drive increased efficiency and improve profitability. Founded in 1984, Epicor takes pride in more than 25 years of technology innovation delivering business solutions that provide the scalability and flexibility businesses need to build competitive advantage. Epicor provides a comprehensive range of services with a single point of accountability that promotes rapid return on investment and low total cost of ownership, whether operating business on a local, regional or global scale. The Company’s worldwide headquarters are located in Irvine, California with offices and affiliates around the world. For more information, visit www.epicor.com.

Epicor is a registered trademark of Epicor Software Corporation. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.

NetSuite Unveils First Revenue Recognition Software Designed for New FASB Compliance Rules

SAN MATEO, Calif. —June 10, 2010—NetSuite Inc. (NYSE: N), a leading vendor of cloud computing business management software suites, today unveiled NetSuite Advanced Revenue Recognition, the first revenue recognition product designed to help companies automate the highly complex processes that are required to comply with new Financial Accounting Standards Board (FASB) rules for multi-element sales, known as EITF 08-01 and EITF 09-03. The new FASB rules have been compared to the Y2K problem in that there is a hard deadline for implementation. Companies must adopt these new rules no later than the first fiscal year beginning on or after June 15, 2010. For more information about NetSuite Advanced Revenue Recognition, please visit http://www.netsuite.com/compliance.

The new NetSuite product will be unveiled today at an event in Palo Alto, Calif., featuring revenue recognition experts from Deloitte, Protiviti and Proformative. For more information about the event, please click here.

This new NetSuite revenue recognition offering is specifically aimed at companies running their financial and accounting processes on enterprise resource planning (ERP) systems provided by SAP, Oracle and Microsoft Dynamics GP (formerly known as Great Plains.) Companies running these and other legacy systems will be able to integrate the new NetSuite revenue recognition product to streamline their revenue management processes and gain the benefits of a modern cloud-computing solution. For existing NetSuite customers, the new multi-element revenue recognition capabilities are available as an add-on module.

“Any company selling products or services delivered at different times can be affected by these new accounting requirements,” said Jim McGeever, CFO at NetSuite. “It is vitally important that all companies understand their compliance requirements before the rules come into effect.”

Companies Face a Ticking Clock as Deadline Nears
Enterprises are facing a ticking clock with the deadline for compliance with the new revenue recognition rules approaching rapidly in 2011. Companies who have already adopted the new rules are seeing a major impact on how they recognize and report revenue. For example, Apple is one of the first public companies to have already adopted the new rules. As a result, they have been able to accelerate the recognition of revenue for popular products such as the iPhone, giving revenues a boost. The adoption of the new accounting principles increased Apple’s net sales by $6.4 billion, $5.0 billion and $572 million for 2009, 2008 and 2007, respectively (Source: Apple 10K). NetSuite is in the process of adopting the new FASB rules to achieve early compliance before the 2011 deadline.

Product Overview
NetSuite Advanced Revenue Recognition allows companies to obtain instant and ongoing compliance with FASB requirements. Because the solution is cloud-based, this compliance comes without the need to install new servers or maintain additional software. No matter what ERP system a company uses, NetSuite Advanced Revenue Recognition provides complete support for all the key revenue recognition standards, automates revenue recognition calculation, and provides dashboards and reporting for continual revenue recognition monitoring.

Key elements of NetSuite Advanced Revenue Recognition include:

  • Compliance with AICPA, FASB and SEC regulations (including SOP 81-1, SAB 101, EITF 00-21, EITF 08-01 and EITF 09-03);
  • Improved productivity through reduced calculation time and decreased reliance on spreadsheets;
  • Clear visibility and continual monitoring of all aspects of the revenue recognition process, including reporting on key data such as Estimated Selling Prices;
  • Support for revenue recognition schedules on all sales transactions, regardless of channel;
  • Ability to assign flexible and customizable recognition schedules on a per-item basis;
  • Immediate notification when revenue is due to be recognized;
  • Powerful templates which allow revenue recognition methods to be quickly assigned to all saleable items, and easily customized as needed;
  • Built-in to NetSuite Financials or integrated with third-party ERP systems including Oracle Financials and SAP R/3.

Availability
NetSuite Advanced Revenue Recognition will be available July 1.

For more information about NetSuite, visit www.netsuite.com.

NOTE: NetSuite and the NetSuite logo are registered service marks of NetSuite Inc.

Cautionary Note Regarding Forward-Looking Statements
This press release contains forward-looking statements relating to expectations, plans, and prospects including expectations relating to the future availability and functionality of NetSuite Revenue Recognition. These forward-looking statements are based upon the current expectations and beliefs of NetSuite’s management as of the date of this release, and are subject to certain risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements including, without limitation, risks associated with material defects or errors in the Company’s software. All forward-looking statements in this press release are based on information available to the Company as of the date hereof, and NetSuite disclaims any obligation to update these forward-looking statements.

Customers who purchase our services should make sure the decisions are based on features that are currently available. Please be advised that any unreleased services or features from NetSuite that are not currently available may not be delivered on time or at all.

Epicor (R) to Present at the Atlantic Design and Manufacturing Show

IRVINE, CA, Jun 03, 2010 — Epicor Software Corporation (EPIC) , a leading provider of enterprise business software solutions for the midmarket and divisions of Global 1000 companies, today announced that Epicor will be presenting at the Atlantic Design & Manufacturing Show June 8-10, 2010 at the Jacob K. Javits Convention Center in New York City. Atlantic Design & Manufacturing is part of the largest advanced design and manufacturing trade show serving the Northeastern United States, bringing together thousands of senior level design and manufacturing professionals looking for new ideas, innovations and solutions.

Epicor will speak on the concepts of innovative technologies and procedures for today’s manufacturers to break down barriers and streamline business processes while competing and complying in their markets. At the show’s Innovation Briefs Theater, Epicor will take manufacturing businesses through the shop floor evolution, providing best practices for manufacturers considering moving to a paperless environment during its session on “Making the Paperless Shop Floor a Reality” in booth number 855 on Tuesday, June 8, 2010 at 2:55 p.m. ET. In addition, Epicor will explore best practices for implementing an integrated framework to support governance and regulatory compliance requirements during its session on “Building a Better Framework for Compliance Management” in booth number 2673 on Thursday, June 10, 2010 at 11:40 a.m. ET.

About Epicor Software Corporation

Epicor Software is a global leader delivering business software solutions to the manufacturing, distribution, retail, hospitality and services industries. With 20,000 customers in over 150 countries, Epicor provides integrated enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and enterprise retail software solutions that enable companies to drive increased efficiency and improve profitability. Founded in 1984, Epicor takes pride in more than 25 years of technology innovation delivering business solutions that provide the scalability and flexibility businesses need to build competitive advantage. Epicor provides a comprehensive range of services with a single point of accountability that promotes rapid return on investment and low total cost of ownership, whether operating business on a local, regional or global scale. The Company’s worldwide headquarters are located in Irvine, California with offices and affiliates around the world. For more information, visit www.epicor.com.

Epicor is a registered trademark of Epicor Software Corporation. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.

Lawler’s Desserts Lays the Foundation for Sweet Success with ProcessPro Premier

ST. CLOUD, MN, May 28, 2010 — Lawler Foods, Ltd. recently selected ProcessPro Premier ERP software to manage its production processes. At home in Humble, Texas, this 30-year family owned and operated business is leader amongst the finest dessert production manufacturers. Lawler Foods is a manufacturer of gourmet cheesecakes, cakes and pies that are used in restaurants, hotels and other fine foodservice establishments around the world. Their high quality products are the result of using the best quality ingredients along with a “home-made” approach to making each dessert.

Over the years, Lawler Foods has experienced significant growth. In order to manage business growth, they have had to increase their baking, storing, and shipping capacity. However, the owners of Lawler Foods soon realized that increasing equipment and space was only half the solution to managing production at a much higher scale.

“The business team at Lawler Foods reached a point where they understood they had a great need for a production management tool,” says Daniel Erickson, Product Consultant, ProcessPro. “ProcessPro Premier ERP best fit their needs with complete integration, audit trail, lot tracking, Material Requirements Planning, and other capabilities.”

ProcessPro Premier is a fully integrated, real time ERP that offers a complete system from beginning sales order entry through the manufacturing and accounting process. Additionally, ProcessPro Premier has been designed specifically with the regulated manufacturer in mind. Any company that must adhere to FDA and cGMP regulations will be able to maintain compliance regularly as well as be prepared for a product recall.

For more information about ProcessPro Premier and how it can meet your specific process manufacturing needs, visit http://www.ProcessProERP.com.

ProcessPro Premier is the leading mid-market ERP software solution for the process manufacturing industry. Designed specifically for manufacturers that combine batches of mixtures, ProcessPro Premier seamlessly integrates all aspects of plant operation, from beginning order entry through manufacturing, packaging, shipping and accounting. ProcessPro Premier is available with full source code and is sold and supported directly by ProcessPro. Visit ProcessPro’s web site at http://www.ProcessProERP.com or call 800/457-3548 for more information.
2010 ProcessPro software, the ProcessPro logos, and the ProcessPro product and service names mentioned herein are registered trade¬marks or trademarks of Blaschko Computers, Inc. d.b.a. ProcessPro. All other trademarks are property of their respective owners. All rights reserved.

Modern Concepts, Inc. Chooses ProcessPro Premier

St. Cloud, Minn., May 14, 2010 — Modern Concepts, Inc. recently selected ProcessPro® Premier ERP software to manage its production processes. This growing company of Compton, California manufactures plastic product colorings and finishing plastics, chemicals and fertilizers, pharmaceuticals, and petrochemical, biochemical and biotechnical products.

Like many chemical production companies, Modern Concepts must be able to track lots, meet ISO9000 reporting requirements, and be able to produce Material Safety Data Sheets with each product. Additionally, because of the nature of its pharmaceutical products, Modern Concepts must also adhere to cGMP regulations.

“Modern Concepts has a very unique line of products from a regulation perspective,” says Cheryl Irons, Product Consultant, ProcessPro. “The company looked at other software packages and found that none could compare when it came to lot tracking, document production, and regulation management all in one ERP.”

Because of its wide variety of products, Modern Concepts also needed a software package that could support multiple formulas as well as tracking and making changes to formulas. Some of the changes in the product formulas are as simple as changing the product color, but this change can be very complicated without an integrated ERP system.

ProcessPro® Premier is a fully integrated, real time ERP that offers a complete system from beginning sales order entry through the manufacturing and accounting process. A fully integrated system is a key tool for companies that require lot tracking, MSDS, and ISO9000 capabilities.

For more information about ProcessPro® Premier and how it can meet your specific process manufacturing needs, visit www.ProcessProERP.com.

###

ProcessPro® Premier is the leading mid-market ERP software solution for the process manufacturing industry. Designed specifically for manufacturers that combine batches of mixtures, ProcessPro® Premier seamlessly integrates all aspects of plant operation, from beginning order entry through manufacturing, packaging, shipping and accounting. ProcessPro® Premier is available with full source code and is sold
and supported directly by ProcessPro. Visit ProcessPro’s web site at www.ProcessProERP.com or call 800/457-3548 for more information.

© 2010 ProcessPro® software, the ProcessPro logos, and the ProcessPro product and service names mentioned herein are registered trademarks or trademarks of Blaschko Computers, Inc. d.b.a. ProcessPro. All other trademarks are property of their respective owners. All rights reserved.

Oracle Identity Manager Enables CMA CGM to Achieve Significant Cost Savings, Business Efficiencies and Improved Regulatory Compliance

Redwood Shores, Calif. – April 7, 2010
News Facts

  • CMA CGM, the world’s third largest container shipping company, realized significant cost savings, business efficiencies, decreased risks and improved regulatory compliance with Oracle Identity Management.
  • Clear and well-defined business objectives combined with a complete identity and access management vision enabled CMA CGM to detect and eliminate all ghost accounts across various systems within three months after putting Oracle Identity Manager in operation.
  • With Oracle Identity Management, by eliminating the need for superfluous ID resources, CMA CGM has significantly reduced license costs and has improved the global IT security level.
  • This implementation also enabled CMA CGM to dramatically reduce the time it takes to provision new accounts, reaching a true performance: only one day, worldwide, to deliver an access with auditable evidences of requests, validations and authorizations.
  • With Oracle Identity Management, CMA CGM was also able to achieve compliance with national and international laws and specific custom regulations and the auditable records generated by Oracle Identity Manager allowed CMA CGM to prepare the specific European Economic Registered Operator’s custom certification and think about an ISO 27001 certification.

Innovative Deployment Yields Outstanding Results

  • CMA CGM is also a recipient of the Oracle Identity Management Innovation Award for Best Identity Deployment.
  • Enhance Customer Service – Oracle Utilities Customer Care and Billing 2.2 offers utilities new tools that empower employees to improve customer service. The new application version provides enhanced cashiering functionalities that help streamline processes and improve the efficiency of walk-in payment centers, which can lead to shorter customer lines. The application also enables utilities to track customer preferences, ensuring the utility contacts customers through the channel the customer requests, which may include e-mail, phone, fax or postal mail.

Supporting Quote

  • “Effective and efficient identity and access management is a critical business requirement that must be addressed,” said Rohit Gupta, vice president, Oracle Identity Management. “Without exception, we have found that clear and well defined business objectives are behind the most successful identity and access management deployments and the results that CMA CGM has achieved are a testament to that fact.”
  • “The results we have been able to achieve only three months after putting Oracle Identity Management in operation have been completely outstanding,” said Jean-Christophe Monier, Group Chief Security Officer, CMA CGM. “The tremendous growth CMA CGM was experiencing, driven by multiple acquisitions and global expansion, was putting a strain on our current Identity Management practices. Working closely with Oracle, we have been able to reduce IT costs while improving security, compliance, user administration and delivered services. We are proud to be the first recipient of the Oracle Identity Management Innovation Award for Best Identity Deployment and are confident that Oracle Identity Manager will be able to support our business as it continues to grow.”

Supporting Resources
Oracle Identity Management 11g
Oracle Recognizes Customers with First Annual Identity Management Innovation Awards

About Oracle
Oracle (NASDAQ: ORCL) is the world’s most complete, open, and integrated business software and hardware systems company. For more information about Oracle, visit oracle.com.

Trademarks
Oracle and Java are registered trademarks of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Olam International Gains Unified Financial Oversight and Achieves IFRS-Compliant Reporting Using SAP BusinessObjects Enterprise Performance Management Solutions

SINGAPORE – March 31, 2010 – By all measures, Olam International, one of the world’s largest suppliers and distributors of agricultural products and food ingredients, has been growing exponentially across geographies, markets and product lines. But with this growth has come the challenge of maintaining unified, accurate visibility into financial information, which is critical to keeping expansion on track and complying with recently mandated International Financial Reporting Standards (IFRS). To these aims, Olam relies on enterprise performance management solutions (EPM) from SAP AG (NYSE: SAP). With the SAP® BusinessObjects™ Planning and Consolidation application, part of the portfolio of SAP BusinessObjects EPM solutions, Olam has completed its first fiscal year’s IFRS-compliant reporting, consolidating financial data for more than 90 legal entities operating as 250 profit centers in different currencies with a US$8.6 billion business.

Named on Forbes 2009 Asia List of Fabulous 50 Firms, Singapore- based Olam is the world’s largest supplier of raw cashew nuts and robusta coffee beans, and ranks as one of the world’s top-three rice suppliers. The company operates in 60 countries with 13,000 employees, and serves more than 11,000 customers across 20 product lines. Since deploying SAP BusinessObjects Planning and Consolidation, Olam has found a way to streamline its financial reporting and consolidating process and deliver real-time information for operational and strategic decisions. Previously, product accountants at the company’s headquarters in Singapore had to consolidate financial data sent by country teams using Microsoft Excel spreadsheets, and reporting considerable time. Now, with the SAP BusinessObjects Planning and Consolidation application, consolidation is fast, accurate and automatic. The budgeting process is faster and the software’s easy-to-use interface enables employees to quickly create customized reports.

“We chose the SAP BusinessObjects application because it is very user-friendly,” said Rajesh Chopra, senior vice president, Corporate Affairs, Olam International Limited. “We implemented it without having to change too much of our existing process, and we now have a more efficient system that makes it much easier to generate consolidated data online, in real time. Most importantly, we now have an agile and IFRS-compliant system that will take us through the next phase of the company’s growth.”

Another challenge Olam faced with its rapid growth was how to efficiently and securely consolidate all its financial and management information, enabling compliance with multiple statutory reporting requirements. SAP BusinessObjects Planning and Consolidation, running on top of an existing Oracle enterprise resource planning (ERP) system, enables Olam to handle the company’s multicurrency requirements and support for compliance with various accounting standards, such as IFRS, all in one unified solution for planning and consolidations

Olam selected Singapore-based implementation partner CPM BackOffice consulting services, which Chopra praised for the “clarity of thought and capability demonstrated by its team.”

“The Olam EPM model is structured around a business resilient architecture, with its EPM program focused on continued growth with flexibility ensuring a strong design with zero rework. Implementation strategy was executed as a seamless and continuous build across planning, budgeting and consolidation.” said Samir Neji, chief knowledge officer at CPM Consulting. “We are indeed proud that Olam has the most resilient and flexible EPM architecture today, thanks to a robust product, coupled with high levels of management commitment to technology excellence.”

The implementation process was carried out in three phases with financial, management reporting and budgeting processes all seamlessly integrated onto the company’s existing ERP system. The new system provides real-time retrieval of management reports and financial consolidation time; the result was a budget process cycle reduced by 30 percent, from a month to less than 10 days.

“We are very pleased to have this opportunity in working with one of the largest and fastest-growing global companies in integrated agricultural processes based in Singapore, contributing to their success in managing an incredibly complex supply-chain process, together with its implications on financial planning and reporting,” said Sanjay Poonen, executive vice president and general manager of Global Business User Sales SAP. “The positive result from this implementation is a proud achievement for all involved, and we look forward to a long-term collaboration as we participate in Olam’s growth. This is also a testament to the strength of SAP BusinessObjects EPM solution, and the ability to be compatible with any existing ERP system. This is a management system that is the strategic differentiator for today’s CFOs.”

Next Major Event: SAPPHIRE® NOW Conference
With SAPPHIRE® NOW, SAP marks the next evolution of its SAPPHIRE customer conference and networking events, offering SAP customers, partners and prospects even more opportunities to engage in dialogue with peers, participants and thought leaders around the globe. Being held simultaneously in Orlando, Florida, and Frankfurt, Germany, May 17-19, 2010, this enhanced, real-time event will connect attendees on site with global participants through state-of-the-art broadcast studios and a newly designed online experience that incorporates the latest social media and community functionality. Whether onsite or online, participants can gain insight on how innovative business solutions from SAP are enabling long-term, profitable, business growth. For more information about the Orlando show, visit www.sapandasug.com; for the Frankfurt event, visit www.sap.com/sapphire/emea. Join the conversation via Twitter at @SAPPHIRENOW.

About SAP
SAP is the world’s leading provider of business software(*), offering applications and services that enable companies of all sizes and in more than 25 industries to become best-run businesses. With more than 95,000 customers in over 120 countries, the company is listed on several exchanges, including the Frankfurt stock exchange and NYSE, under the symbol “SAP.” For more information, visit www.sap.com.

(*) SAP defines business software as comprising enterprise resource planning, business intelligence, and related applications.

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

Copyright © 2010 SAP AG. All rights reserved.
SAP, R/3, mySAP, mySAP.com, xApps, xApp, SAP NetWeaver and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serve informational purposes only. National product specifications may vary.

NetSuite OneWorld Strengthens Links at Wireless Matrix

SAN MATEO, Calif. — February 16, 2010 —NetSuite Inc. (NYSE: N), a leading vendor of cloud computing business management software suites, today announced that Wireless Matrix Corporation (TSX: WRX), a premier provider of advanced wireless data solutions including GPS and fleet management systems, has completely integrated its business operations on the NetSuite OneWorld platform. As a result, Wireless Matrix has eliminated numerous cumbersome, manual processes, staked out a competitive advantage through superior service, and reduced reliance on new hires to serve a rapidly growing customer base. NetSuite met Wireless Matrix’s aggressive deployment goals while building numerous customized business processes and production system data links with SuiteFlex, NetSuite’s platform for business process and customization and verticalization. For more information about NetSuite customers please visit www.netsuite.com/customers.

SuiteFlex’s Powerful Technology Enabled Delivery of Complex ERP Implementation On Time

The complexities of Wireless Matrix’s three distinct lines of business and the retention of several production systems required NetSuite to deliver highly tailored business processes in a short period of time. NetSuite supports the deep and intricate relationships between components and products necessary to Wireless Matrix’s manufacturing floor. Previously Wireless Matrix used an assortment of front- and back-office applications for its business processes, including Made2Manage ERP (by Consona), Salesforce.com, and Remedy. Now, Herndon, VA-based Wireless Matrix relies on NetSuite OneWorld for ERP, sales automation, marketing, manufacturing, work orders and RMAs, inventory, and customer support.

NetSuite Professional Services conducted the Wireless Matrix rollout, ensuring that the company transitioned quickly and effectively to their new working environment, delivering customized support for the company’s intricate manufacturing, fulfillment, and customer service processes. “The NetSuite team was extremely knowledgeable and customer service-oriented, and worked to make sure we were happy with the implementation,” said Maria Izurieta, Wireless Matrix CFO. “They spent a significant amount of time understanding our business so that the end result would meet our needs.”

Founded in 1991, Wireless Matrix delivers wireless data services as well as GPS-based fleet management software solutions to a diverse clientele in the transportation and retail industries. As a rapidly growing organization which completed two major acquisitions in recent years, the company’s operations were largely isolated along three functional lines, and heavily tied to manual and paper-bound processes. Sarbanes-Oxley compliance for the publicly-held company was difficult, and Wireless Matrix had difficulty adding new customers without costly increases in headcount.

After vetting over a dozen options, Wireless Matrix selected NetSuite OneWorld, the only comprehensive cloud computing enterprise management solution. NetSuite’s always-available, enterprise-wide scope means that everyone from operational staff to top executives can gain a clear and comprehensive picture of Wireless Matrix’s activities at any time.

With unified processes and a single version of the truth, Wireless Matrix has seen improvements across the board, including faster RMA processing and more accurate reporting and billing. Process controls and accountability make the company’s reporting more authoritative and Sarbanes-Oxley compliance easier to manage. By integrating with Wireless Matrix’s existing manufacturing, provisioning, and customer usage monitoring software using SuiteTalk technology, NetSuite supported the company’s existing world-class business processes while improving corporate-wide visibility. Wireless Matrix has gained cost efficiencies by replacing disconnected systems, improving visibility and agility, and holding the line on payroll even as the company continues to grow.

For more information about NetSuite, please visit www.netsuite.com.

NOTE: NetSuite and the NetSuite logo are registered service marks of NetSuite Inc.

ERP Software Vendors Will Implement, But What Does It Really Mean?

Over the last several months, many ERP software vendors have marketed their fixed-bid implementation services as a way to help their customers manage their enterprise software costs and risk. We have seen vendors such as Epicor and IFS offer fixed-cost service contracts in their bids to be competitive in the marketplace. Even if they don’t offer a fixed-bid solution, most vendors will offer implementation services to augment their software licenses.

However, what do these vendor implementation contracts really get you? That’s where it gets a little tricky.

First of all, it is helpful to understand what is meant by “implementation.” Installing and configuring software is very different than fully implementing ERP software in a way that is going to meet your business needs. In order to manage their own costs and risk, software vendors will typically include technical implementation basics in their scopes of work but often exclude other key activities that will result in problems if not addressed.

Below are ten key gaps we watch for when helping clients negotiate their ERP software vendor implementation contracts:

  1. Project management. Software vendors and VARs will typically provide a technical lead or project manager, but it is the client’s responsibility to manage the overall project. Activities such as budget and scope management, risk mitigation, and vendor oversight are not generally handled by the vendor.
  2. Functional scope. Most fixed-bid contracts are very clear about what is and, more importantly, what is not in scope. It is important to have a clear understanding of which of your business requirements are going to be addressed in their scope as opposed to modules that have been excluded from scope. In addition, vendors often include a clause that states the customer will not make changes to a pre-configured solution, which may limit your flexibility to change the software as needed.
  3. Business process and workflow definition. Software vendors will generally configure and, if necessary, customize the software as required. However, it is up to the customer to define the business processes and workflows so the vendor’s technical resources can configure and customize the software accordingly. Although not included in a vendor’s scope, this can be a complex and time-consuming internal process if not managed appropriately.
  4. Customization. Most fixed-bid contracts assume that the customer will use the software 100% as-is. Customization is generally not included in scope and will result in additional costs.
  5. Data migration. It is typically the customer’s responsibility to clean up data, define the mapping from the old to the new system, and migrate the data. We find this to be an area where clients create delays by delaying data migration until late in the project.
  6. Training. Vendor contracts generally call for the vendor to train the customer’s trainers using their boilerplate training materials. it is the customer’s responsibility to tailor training to meet the company’s specific needs, workflows, and roles and responsibilities. It is also usually the customer’s responsibility to train end-users and employees on the new system.
  7. Organizational change management and communications. This area is omitted from vendor contracts an overwhelming majority of the time. In order for an ERP implementation to be successful, key organizational change activities such as departmental process change discussions, process gap analysis, organizational and job design, and security/profile definition all need to be addressed.
  8. Forms and reports. The vendor will generally provide a wide array of forms and reports that can be used out-of-the-box. However, it is up to the customer to define which of them will be used and modify them if needed to meet their business intelligence needs.
  9. Internal controls and Sarbanes-Oxley (SOX) compliance. Vendors generally do not address any required internal controls that may be unique to your business. Although some ERP solutions protectively build SOX and regulatory controls into their software, it is up to your internal audit team to ensure that the software will address internal controls as designed.
  10. ERP benefits realization. Go-live is not the finish line for a successful ERP implementation. It is often the adjustments and improvements made after go-live that ultimately determine how beneficial the enterprise software will be to your organization. Post go-live audits, process improvements, refresher training, and configuration changes are important steps to optimize your return on investment.

Although the above activities are critical to ERP success, they are generally not included in an enterprise software vendor’s implementation scope. This is not necessarily a bad thing. However, it is important to factor these activities into your overall implementation duration and budget to ensure that your ERP project is successful.

Not sure if your ERP software vendor’s implementation proposal addresses the critical needs of your implementation? Contact one of our independent ERP experts to get a second opinion.

NetSuite and HEIN Partner to Provide Expert Accounting and Regulatory Compliance Solutions From the Cloud

SAN MATEO, Calif. and DENVER, Feb. 3 /PRNewswire-FirstCall/ — NetSuite Inc., ( NYSE: N), a leading vendor of cloud computing business management software suites, and HEIN & ASSOCIATES LLP, a leading accounting and advisory services firm, today announced a partnership to provide both public and private companies with a range of customized accounting and regulatory compliance solutions powered by NetSuite’s leading cloud computing applications for financials, enterprise resource planning (ERP) and customer relationship management (CRM).

Working with NetSuite and its powerful, flexible cloud computing application suite and software development platform, HEIN & ASSOCIATES LLP’s professional consultants will deliver sophisticated, vertically focused solutions for needs ranging from tax and financial reporting to growth plan development. NetSuite’s architecture will enable HEIN & ASSOCIATES LLP to provide timely, Web-based software updates as regulations and best practices evolve.

HEIN & ASSOCIATES LLP’s deep roots serving companies in the technology, manufacturing, distribution, and energy fields will promote specialized solutions for each of these industries.

With offices in Denver, Dallas, Houston, and Irvine, California, HEIN & ASSOCIATES LLP is ranked by Accounting Today as one of the 60 top accounting firms in the country. The company’s SEC practice is recognized as among the largest in the country by Public Accounting Report. Also, HEIN & ASSOCIATES LLP prides itself on its commitment to integrity and independence, and is consistently recognized as a “Best-of-the-Best” firm by Inside Public Accounting.

“We are very excited to have Hein on board as a Partner to start off 2010,” said Glenn Griffin, VP of Business Development at NetSuite. “Hein has a reputation in the accounting community as a leader in a number of key areas and this partnership gives customers the opportunity to benefit from their knowledge. Implementations provided by Hein will leverage their expertise in GAAP, IFRS, SEC Compliance and internal controls. NetSuite customers will also benefit from Hein’s deep understanding of the specific requirements companies need to be competitive in their industry. The combination of NetSuite software and Hein implementations can be offered at a cost that is simply not achievable by companies implementing ‘stone-age’ client server systems, even if they are delivered via the outdated managed services model.”

According to HEIN & ASSOCIATES LLP managing partner Larry Unruh, “Hein works with many public and larger private companies, so we wanted to partner with an organization that could support the complex operational and regulatory compliance that these companies require. But it also needed to be easy enough to configure that our professionals could layer their internal controls, audit, and industry expertise on top of the system without the need for a developer.”

“We’re very excited to partner with NetSuite because this system addresses both of these points. Our focus is on providing customized solutions that exceed our client’s expectations, and NetSuite’s software allows us to continue doing that,” said Unruh.

The partnership between NetSuite and HEIN & ASSOCIATES LLP comes at a time when cloud computing is gaining increased traction as the preferred deployment model for business applications. Gartner recently forecasted the SaaS market to have a 17.7% Compound Annual Growth Rate (CAGR) through 2013, nearly five times the total application market’s 3.6% CAGR. Gartner Dataquest also recently released figures showing that NetSuite has joined the ranks of North America’s top ten ERP vendors by revenue. Strategic advisory service ISM Inc. recognized NetSuite and NetSuite CRM with a Top 15 CRM Small & Medium Business Software Award for 2009. Customer Interaction Solutions magazine named NetSuite CRM as a recipient of a 2009 CRM Excellence Award. Most recently, British businesses named NetSuite the top Enterprise Accounting Software vendor in Sift Media’s Software Satisfaction Awards 2009. These awards validate and reinforce NetSuite’s mounting importance to companies of all sizes looking for a powerful, integrated enterprise management solution.

About HEIN & ASSOCIATES LLP

HEIN & ASSOCIATES LLP is a full-service public accounting and advisory firm with offices in Denver, Houston, Dallas, and Irvine, California. For more than 30 years, they have provided a broad range of accounting and business advisory services to companies of all sizes in a variety of industries.

HEIN & ASSOCIATES LLP’s network affiliation with two of the largest international associations of accounting and advisory firms in the world allows the firm to provide seamless client care domestically and throughout the world. The team-based approach of their professionals provides you with a full range of technical expertise, experience, and specialized industry knowledge to forge customized solutions for your business. Clients get the expertise and knowledge of a larger firm with the personalized attention and timely response that comes from HEIN & ASSOCIATES LLP.

For more information about NetSuite Inc., please visit www.netsuite.com.

NOTE: NetSuite and the NetSuite logo are registered service-marks of NetSuite Inc.

Cautionary Note Regarding Forward-Looking Statements

This press release contains forward-looking statements relating to expectations, plans, and prospects including expectations relating to the expected benefits of NetSuite’s partnership with Hein & Associates LLP. These forward-looking statements are based upon the current expectations and beliefs of NetSuite’s management as of the date of this release, and are subject to certain risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. All forward-looking statements in this press release are based on information available to the NetSuite as of the date hereof, and NetSuite disclaims any obligation to update these forward-looking statements.

In particular, the following factors, among others, could cause results to differ materially from those expressed or implied by such forward-looking statements.

Callidus Software Acquires ActekSoft

SAN JOSE, Calif., January 11, 2010 — Callidus Software Inc. (NASDAQ: CALD), the leader in Sales Performance Management (SPM), today announced that it has closed its acquisition of ActekSoft (also “Actek” or “ACTEK, Inc.”), a leading provider of commission and compliance software for complex selling environments.

Through the acquisition, Callidus Software extends its footprint to provide the most comprehensive offering of on-demand and on-premise sales lifecycle management solutions in the insurance and financial services industries. These solutions optimize agent capacity planning, selection and on-boarding, licensing and appointment management, and pay for performance, giving customers the ability to align their sales force and channels with their business objectives and consistently and reliably execute on sales results.

“The insurance marketplace is the proving ground for sales performance management,” said Leslie Stretch, president and CEO at Callidus Software. “Commissions processing and agent lifecycle management are the most business critical elements to these clients. The combination of Callidus and ActekSoft provides, in a single step, a level of operational excellence and industry knowledge that is currently unmatched by any of our competitors. This, coupled with our global footprint, ensures Callidus is in pole position to meet the needs of any company considering a commissions and sales lifecycle management solution. We expect to be able to bring ActekSoft’s customer-centric approach and deep domain knowledge in the commissions space to our clients, and in parallel, to continue to enhance and support the ActekSoft solutions to deliver the industry-leading agent management and commissions capabilities ActekSoft’s clients demand.”

“The combination of ActekSoft with the development capacity and operational maturity of Callidus Software assures our continuing customer success,” said Farley Lavett, co-founder and president of ActekSoft. “This opportunity will allow us to be even more effective in delivering high quality solutions to our growing base of satisfied customers. We are proud to become part of the world’s leading SPM company and look forward to enhancing the broad portfolio of business management, technology, and client services that we bring to the marketplace.”

With the addition of ActekSoft, Callidus Software now serves customers in over 140 countries. Callidus Software and ActekSoft are two of the only three companies that received a “positive” rating in Gartner’s 2009 MarketScope for Insurance Compensation Management Applications [1]

Financial terms of the transaction were not disclosed.

[1]Gartner, Inc., “MarketScope for Insurance Incentive Compensation Management Applications, 2009,” by Steven Leigh, December 16, 2009.

About Callidus Software®

Callidus Software (www.callidussoftware.com, NASDAQ: CALD) is the market and technology leader in Sales Performance Management (SPM). Callidus’ customers gain a competitive advantage by maximizing sales cost efficiencies and driving improvements in sales execution. Our award-winning Software-as-a-Service (SaaS) applications set the standard for performance management across the sales force. Over 2 million employees and channel partners have their performance managed by Callidus Software.

© 1998-2010 Callidus Software Inc. All rights reserved. Callidus Software, the Callidus Software logo, Callidus TrueAnalytics, TrueChannel, TrueComp, TrueComp Grid, TrueComp Manager, TrueConnection, TrueFoundation, TrueInformation, TruePerformance, TruePerformance Index, TruePerformance Indicator, TrueMBO, TrueAllocation, TrueProducer, TrueQuota, TrueReferral, TrueResolution, TrueTarget and TrueService+ are trademarks, servicemarks, or registered trademarks of Callidus Software Inc. in the United States and other countries. All other brand, service or product names are trademarks or registered trademarks of their respective companies or owners.

Implementing an ERP System In A Regulated Environment

As if successfully implementing an ERP System was difficult enough, doing so in a regulated environment is even more challenging.

As an outgrowth of its current good manufacturing practice (CGMP) initiative for human and animal drugs and biologics (any virus, therapeutic serum, toxin, antitoxin, or analogous product applicable to the prevention, treatment or cure of diseases or injuries of man)the Food and Drug Administration has issued guidance on how electronic records and electronics signatures must be managed within systems. This guidance is affectionately known as 21 CFR Part 11. CFR is the Code of Federal Regulations.

21 CFR Part 11 covers the following controls and requirements:

  • Limiting system access to authorized individuals
  • Use of operational system checks
  • Use of authority checks
  • Use of device checks
  • Determination that persons who develop, maintain, or use electronic systems have the education, training, and experience to perform their assigned tasks
  • Establishment of and adherence to written policies that hold individuals accountable for actions initiated under their electronic signatures
  • Appropriate controls over systems documentation
  • Controls for open systems corresponding to controls for closed systems
  • Requirements related to electronics signatures

The FDA strictly enforces its “guidance” on compliance of 21 CFR Part 11. Many biotech and pharmaceutical companies have been fined and in some cases had operations ceased for not following this “guidance”.

So what does this mean for ERP implementations? It means that ERP systems used for these purposes must be “validated”. Validation involves proving and documenting the system complies with the above controls and requirements not only during implementation but for the life and death of the ERP system. The implications on time and budget are staggering. Validation and documentation activities can add 50% to both.

We understand FDA validation requirements.  We can help select the right ERP System for your company using our Perfect Fit selection methodology and take the risks out of implementation with our Perfect Path implementation methodology.

Good luck with your ERP Implementation!

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