IRVINE, CA – 09/07/10 – Epicor Software Corporation (NASDAQ:EPIC), a leading provider of enterprise business software solutions for the midmarket and divisions of Global 1000 companies, today announced that Chatsworth Products, Inc. (CPI), a global manufacturer providing voice, data and security products and service solutions that Optimize, Store and Secure technology equipment, has selected the Epicor 9 next-generation enterprise resource planning (ERP) solution to transform business processes and support growth.
Epicor’s service-oriented architecture (SOA), featuring agile business process management (BPM) capabilities, will give CPI a leading-edge business environment today and an infrastructure that can evolve and adapt to the new technologies of tomorrow. “Epicor provides a platform that can be configured by CPI without affecting source code, upgrades and expensive programmers,” said Bette Ikeda, vice president, information technology for Chatsworth Products. “This will minimize long-term costs and afford us the ability to upgrade and keep up with new, better technologies.”
Proven Implementation Methodology and Best Practices
CPI was impressed with Epicor’s large customer base and significant focus on serving the metal fabrication, assembly manufacturing and engineer-to-order industries. Upon meeting with several Epicor customers who indicated Epicor took an active role in their implementation and is still a partner for upgrades and program enhancements, CPI was confident Epicor has the right infrastructure and best practice methodologies for an effective ERP implementation.
Epicor became early advisors and demonstrated credibility from the start, and were quickly adopted as CPI’s “Go To” experts for everything ERP. “After many months of understanding our requirements and making our short list of vendors, Epicor produced a demo for us that met our script,” said Ikeda. “During the demo Epicor did not hesitate to step out, answer our questions and come up with creative solutions to our concerns.”
With the combination of BPM, Service Connect, and user definable fields and tables, Epicor offers CPI endless possibilities for automation of workflow and continuous performance improvement. “We expect Epicor’s end-to-end solution to provide greater visibility into CPI’s day-to-day operations enabling more effective and timely decision making,” said Chris Hansen, CFO of Chatsworth Products.
Modern Business Platform — Built for Change
According to Larry Renaud, president and CEO of Chatsworth Products, “We anticipate that the implementation of Epicor will help CPI transform its business processes to enable the company to make decisions and provide solutions at customer speed, outpace competition in today’s Internet-connected world, and better serve the needs of customers with new services and features.”
“Epicor is pleased to provide CPI with a flexible and comprehensive business solution to manage their global enterprise,” said James Norwood, senior vice president, worldwide product marketing for Epicor. “Our modern, Epicor True SOA™ ensures maximum choice and flexibility as CPI configures and implements its Epicor ERP solution. We are also thrilled to find that one of the major deciding factors was based on customer references, a testament to Epicor’s dedication and commitment to our customers’ success, and to building long-term partnerships.”
About Epicor Software Corporation
Epicor Software (NASDAQ:EPIC) is a global leader delivering business software solutions to the manufacturing, distribution, retail, hospitality and services industries. With 20,000 customers in over 150 countries, Epicor provides integrated enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and enterprise retail software solutions that enable companies to drive increased efficiency and improve profitability. Founded in 1984, Epicor takes pride in more than 25 years of technology innovation delivering business solutions that provide the scalability and flexibility businesses need to build competitive advantage. Epicor provides a comprehensive range of services with a single point of accountability that promotes rapid return on investment and low total cost of ownership, whether operating business on a local, regional or global scale. The Company’s worldwide headquarters are located in Irvine, California with offices and affiliates around the world. For more information, visit www.epicor.com.
Epicor is a registered trademark of Epicor Software Corporation. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.