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Esker, the leader in document process automation solutions, today announced that it will present a live webcast titled “Trends in AR Automation: Results of IARP’s Annual AR Automation Survey.” The webcast will take place on June 28, 2011 at 1:30 p.m. CST and will feature results of the Annual AR Automation Survey by International Accounts Receivable Professionals (IARP). Free registration to attend the event is available at

Highlighting key findings of qualitative and quantitative research conducted to gain insights into critical operations metrics, emerging automation trends, and technology and outsourcing plans, the IARP study summarizes the results of a survey presented to several thousand accounts receivable (AR) professionals during the spring of 2011. Survey questions covered invoice volumes, invoice values, the largest AR challenges, average cost to print and send invoices, e-invoicing adoption, benefits of e-invoicing, top obstacles to AR initiatives, invoice delivery channels, invoice destinations, electronic signatures, e-invoice submission, average invoice processing costs, average invoice cycle times, employee allocation, invoice production, outsourced invoice printing and distribution, and outsourced e-invoicing. Complete results of the survey will be published in a report to be released within the next several weeks.

“There’s a lot of information out there about the strategies and benefits of accounts payable automation, but not as much insight into automation of the customer invoicing process,” said Greg Collins, America Sales Manager at Esker, who will present the webcast. “This new research sheds light on how companies are sending out invoices, what it’s costing them to send invoices, the key issues of customer invoicing and the main barriers to implementing solutions to automate accounts receivable. Along with the survey results, we’ll share lessons Esker has learned in helping companies move to electronic sending of customer invoices to get rid of paper, cut costs and give operational efficiency a big boost.”

“Despite the industry’s push towards automation, the 2011 AR Automation Study conducted by Esker and IARP shows that the AR processes at most companies remain stubbornly paper-based,” said Mark Brousseau, vice president of research and business development at IAPP-TAWPI. “A whopping 68.7 percent of survey respondents indicated that their companies still send invoices through postal mail, and more than half of the respondents — 56.7 percent -— stated that their company doesn’t even use e-invoicing in AR. These organizations have a tremendous opportunity to reduce costs and enhance customer service through the use of e-invoicing and other AR technologies.”