ERP Case Study | Manufacturing – Healthcare
Client Problem: Fragmented and Inefficient Global Operation Model
- Products and services sold in 120+ countries worldwide
- Process inefficiencies across locations
- Isolated location meant demand planning and forecasting had long lead times to get raw materials
- Lack of data integration and business intelligence
- Inability to scale people, processes and systems for growth
- Need for a new business and technology infrastructure
Panorama Solution
Panorama was selected to lead transformation and provide an independent evaluation and selection of a new ERP system.
Solution Highlights
- Defined and documented process and system requirements
- Researched appropriate ERP solutions
- Developed evaluation criteria
- Led demonstrations and evaluations for Tier I solution
- Developed business case
- Built implementation timeline with partners
- Oversaw contract negotiations
- Developed and led change management and training strategies
Measurable Business Results
- Strategy and process alignment across business
- Improved decision making through real-time data and global visibility, consistency of master data management and improved reporting
- Improved process efficiencies through better-defined workflows, enabling a mobile workforce and improved automation
- Improved manufacturing standardization, cost accounting, finance structure and forecast and demand planning
- Employee engagement, communications and training needs met
