ERP Case Study | Manufacturing – Healthcare

Client Problem: Fragmented and Inefficient Global Operation Model

  • Products and services sold in 120+ countries worldwide
  • Process inefficiencies across locations
  • Isolated location meant demand planning and forecasting had long lead times to get raw materials
  • Lack of data integration and business intelligence
  • Inability to scale people, processes and systems for growth
  • Need for a new business and technology infrastructure

Panorama Solution

Panorama was selected to lead transformation and provide an independent evaluation and selection of a new ERP system.

Solution Highlights

  • Defined and documented process and system requirements
  • Researched appropriate ERP solutions
  • Developed evaluation criteria
  • Led demonstrations and evaluations for Tier I solution
  • Developed business case
  • Built implementation timeline with partners
  • Oversaw contract negotiations
  • Developed and led change management and training strategies

Measurable Business Results

  • Strategy and process alignment across business
  • Improved decision making through real-time data and global visibility, consistency of master data management and improved reporting
  • Improved process efficiencies through better-defined workflows, enabling a mobile workforce and improved automation
  • Improved manufacturing standardization, cost accounting, finance structure and forecast and demand planning
  • Employee engagement, communications and training needs met