ERP Case Study | Disaster Recovery

CDBG Disaster Recovery Program Administration: NY Rising Buyout and Acquisition Program

disaster-management3Panorama is currently serving the citizens of New York whose homes were damaged or destroyed by Superstorm Sandy, Hurricane Irene or Tropical Storm Lee. Our client, the Governor’s Office of Storm Recovery (GOSR), established the NY Rising Buyout and Acquisition Program to provide homeowners with property evaluation, title clearing and relocation services.

As our team of financial, operational and case management experts supports the buyout and acquisition process, New York residents are finding more stable areas of residence where they can live without heightened fear of disaster. Panorama is also helping GOSR plan for the redevelopment of flood-prone areas in cases where residents could benefit from more resilient infrastructure.

We are currently serving the following areas:

  • Ocean Breeze, Staten Island
  • Oakwood Beach, Staten Island
  • Graham Beach, Staten Island
  • Suffolk County, Long Island

We are delivering the following services:

  • Information assurance
  • Uniform Act Acquisition and Relocation
  • Title Abstracting
  • Program Intake Services
  • Appraisal Reviews
  • Environmental Oversight
  • Duplication of Benefits Documentation
  • Verification of Benefits Documentation
  • Property Inspection Coordination
  • Applicant Award Processing
  • HUD Compliance

Our cross-functionally trained, case managers coordinated the deployment and training and of Intelligrants (a grant management system), and managed the relocation of displaced tenants. We deployed a team of 50 highly-trained buyout and acquisition staff with experience in:

  • CDBG-DR Policy
  • Stafford Act Policy
  • Case management
  • HMGP
  • FEMA
  • HUD compliance
  • Real estate closing facilitation
  • Business process management
  • Database and document management
  • Title clearance
  • AFWA clearance
  • DOB and VOB

For further information regarding our services, please visit