To build a visionary company, you need to counterbalance its fixed core ideology with a relentless drive for progress. While core ideology provides continuity, stability, and cohesion, the drive for progress promotes change, improvement, innovation, and renewal. – Jim Collins

It is inevitable that challenges to your organization will arise. It also is inevitable that these challenges will come from a variety of sources (e.g., new competitors, new competitive technologies, new organizational structures, etc.). In this day and age, mergers, acquisitions, re-organizations, spinoffs and discontinued business units are facts of life. The challenge of dealing with them is a major driver of business change. Business units that once were positioned in different regions of the country are now commonly positioned in different regions of the world. Markets and technologies used by customers and suppliers seem to change yearly. And internal “blue ocean” strategies, in which companies pioneer new products, services and markets to unlock new demand, are key to staying afloat.

The responses to challenges are changes. In response to challenges, your company may choose to design and implement a spectrum of changes such as these:

  • New business processes
  • New products and services
  • New business partners and alliances
  • New organizational structures
  • New markets (wholesale, retail, B2B, B2C)
  • New customer types
  • New marketing channels
  • New suppliers
  • New strategic plans

Changes to your organization are a healthy part of its growth and development but as it changes, your ERP system will (and must) change with it. Changes to your ERP suite of business applications are a primary environment in which challenge responses are implemented.

Components of your ERP systems that may change in response to organizational changes include:

  • Business rules
  • Workflows
  • Configuration and set up values
  • Chart of account values
  • Company and department structures
  • Financial consolidations
  • Pricing and discount schedules
  • Portal connections (Including self-service functionality for customers, suppliers, partners, employees and other stakeholders)
  • Countries, languages, currencies
  • Interfaces
  • KPI’s and metrics
  • Reports and dashboards
  • Modules and system enhancements

All of these ERP changes can be part of the response to challenges. Keep in mind, however, that the features that you need in your ERP system may not exist as you respond to challenges and implement changes. The module addition that was planned for a Phase 2 implementation may need to be implemented sooner rather than later. The next upgrade to your ERP software may contain the functionality that you need. A critical way to keep up-to-date is by renewing the support and maintenance subscription on your ERP package.

Is your ERP system keeping up with the challenges and implementing changes as needed? Does the business benefits realization of the ERP system for your company need to increase? Please contact the ERP experts at Panorama Consulting to discuss how to keep your ERP system relevant to your business.

Blog post written by Greg Griffith, a project manager and business analyst at Panorama Consulting Solutions.

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