Esker, the leader in document process automation solutions, announced today that Agua Mineral San Benedetto, a leading Spanish manufacturer and distributor of bottled water and non-alcoholic beverages, has selected Esker for the automation of sales order processing. Esker solutions enable Agua Mineral San Benedetto to optimize one of its main business processes and reduce customer response time, while achieving sustainable development.
Until now, Agua Mineral San Benedetto manually processed sales orders that were unable to be processed by EDI. 35 percent of its global orders – close to 16,000 documents per year – were still received by fax, by email or by telephone, and employees manually entered these orders directly into a Microsoft Dynamics AX 2009 ERP system. This manual processing, coupled with the multiple order reception channels, generated significant bottlenecks, resulting in delayed processing and increased risk of losing documents or committing errors.
To address this problem, Agua Mineral San Benedetto implemented Esker solutions enabling the company to improve its productivity, assure better sales order processing quality control, improve efficiency and reduce costs related to manual processing errors.
Today, sales order data is automatically extracted and routed for web validation. Once approved, the sales order is created in the ERP application and archived electronically.
Agua Mineral San Benedetto has gained the following benefits and advantages with Esker solutions:
- Decrease in time spent processing sales orders
- Cost savings
- Elimination of processing errors due to manual handling
- Elimination of three fax machines
- Automatic fax reception in Outlook email
- Elimination of unusable order print-outs received by fax and/or email
- Automatic archiving in the ERP application
- Elimination of physical sales order files (46 files classified alphabetically)*
* Number based on an estimated 350 pages per file
“With the automation of sales orders, Agua Mineral San Benedetto moved to 100 percent electronic sales order processing. This solution satisfies our customers and, as we conserve trees and contribute to the reduction in CO2 emissions, helps to preserve the environment. We will continue along this path by automating other business processes with Esker,” said Juan-Francisco Cerezo, Director of Information Systems, Agua Mineral San Benedetto.
With these results, Agua Mineral San Benedetto has demonstrated efforts to reduce its carbon footprint through more responsible paper consumption in its business processes.
About Agua Mineral San Benedetto
Agua Mineral San Benedetto was created in June 1995 with the support of its parent company, Acqua Minerale San Benedetto SPA, the leading Italian manufacturer and distributor of bottled water and non-alcoholic beverages for over 25 years. Agua Mineral San Benedetto, S.A.U. uses its own technology to develop bottles in PET, high-quality material specifically used in the manufacturing of water and other beverage bottles. In addition to reducing its paper consumption through the use of Esker solutions, Agua Mineral San Benedetto also invests in environmental research, development and innovation, and has perfected the lightweight “eco-design” bottles.
Esker is the worldwide leader in document process automation solutions. Addressing all types of business processes from accounts payable and accounts receivable to sales order processing and procurement, Esker cloud computing solutions enable companies to automate the reception, processing and sending of any business document with one platform. Esker helps over 80,000 companies across the world to reduce the use of paper and eliminate manual processes while improving their productivity, efficiency and environmental impact.
With 33 million euros in sales revenue in 2010, Esker operates in North America, Europe and Asia Pacific with global headquarters in Lyon, France and U.S. headquarters in Madison, Wisconsin. Esker is listed on the NYSE Alternext in Paris (Code ISIN FR0000035818). For more information, visit www.esker.com. Follow Esker on Twitter at twitter.com/eskerinc and join the conversation on the Esker blog at www.quitpaper.com.